Human Resources Generalist

Real Fruit Bubble Tea; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

Real Fruit Bubble Tea, a leader in fresh fruit drinks, seeks a Human Resources Generalist/Barista in Montreal. This dual role involves coordinating HR functions while contributing to store operations, ensuring effective staffing, and promoting a positive workplace culture in a growing environment. Ideal candidates should be bilingual, possess strong leadership skills, and have a background in both HR and the food industry.

Qualifications

• 1+ years experience in the food industry.
• 3+ years experience in HR.
• Language proficiency in French & English.

Responsibilities

• Coordinate HR functions: recruitment, onboarding, team development.
• Ensure effective staffing and promote a positive workplace culture.
• Demonstrate exceptional guest service.

Skills

Leadership

Interpersonal Skills

Multitasking

Customer Service

Communication

Job description

1 week ago Be among the first 25 applicants

Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 136 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from store manager to regional manager and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!

Position Description:

Reporting to the Regional Manager and above, the Human Resources Generalist/Barista plays a dual role in supporting both people operations and day-to-day store activities. They are responsible for coordinating HR functions such as recruitment, onboarding, and team development, while also contributing to store success through direct customer service and shift support. This role ensures effective staffing, promotes a positive workplace culture, and helps maintain an inclusive, energetic, and growth-focused environment for both employees and customers.

Duties and Responsibilities:

• Maintain frequent and uninterrupted communication with the Regional Manager and ensure that the company's regulatory and operational policies and guidelines of the store are followed.
• Demonstrate exceptional guest service and superior follow-up skills with customers or potential customers.
• Assist in store operations by preparing ingredients, maintaining inventory levels, ensuring cleanliness, and any ad hoc tasks.
• Assess and screen incoming resumes from recruitment sites (e.g. Indeed) to identify potential candidates suitable for the position.
• Conduct online or phone interviews and ask appropriate questions to determine suitability.
• Prepare and send all hiring paperwork and information packets to new employees and coordinate with other departmental staff to register them.
• Handle the onboarding process of new RFBT partners.
• Communicate and coordinate with the Regional Manager to determine staffing needs for different store locations.
• Have knowledge with filing CNESST claims and have an understanding of The Act respecting labour standards.

Expectation of Successful Candidate:

• 1+ years experience in the food industry.
• 3+ years experience in HR
• Language proficiency in French & English, with strong oral and written communication skills
• Strong leadership and interpersonal skills
• Strong multitasking skills and ability to perform tasks effectively under pressure
• Exceptional customer service skills and demonstrate strong communication
• High level of organizational capabilities
• Ability to implement RFBT's policies

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Food and Beverage Services

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