Human Resources Generalist

Arrow Workforce Solutions; Bolton; On-site; CAD 55,000 - 61,000; Full time

Job summary

Arrow Workforce Solutions is seeking an experienced HR Generalist for a temporary 3-month assignment in Bolton, Ontario. This on-site role supports a unionized environment, handling employee relations, policy administration, performance management, and compliance.

You will serve as the first HR contact, assist with investigations, interpret collective agreements, and partner with managers to apply HR policies while maintaining accurate records and supporting payroll and benefits.

Qualifications

• 5+ years of progressive HR generalist experience.
• Mandatory unionized environment experience and labour relations support.
• Experience interpreting collective agreements and handling grievances.
• Strong knowledge of Canadian employment legislation.
• Experience advising managers on employee relations and performance.
• Post-secondary education in HR or related field; CHRP asset.

Responsibilities

• Serve as the first point of contact for HR inquiries from employees and managers.
• Support employee relations, investigations, conflict resolution, and workplace issues.
• Partner with managers to apply HR policies and collective agreement provisions.
• Provide guidance on labour relations, grievances, discipline, attendance, and interpretation.
• Support performance management, development, and engagement initiatives.
• Coordinate leaves, accommodations, and return-to-work programs.
• Maintain accurate employee records and HRIS data.
• Support payroll and benefits administration as needed.
• Ensure compliance with Canadian employment legislation.
• Provide day-to-day HR support while managing multiple priorities.

Skills

Employee relations

Labour relations

Performance management

Policy administration

HRIS

Payroll systems

Education

HR degree

CHRP designation (asset)

Tools

HRIS

Payroll software

Job description

Employment Type: Temporary Contract – Approximately 3 Months

Schedule: Monday to Friday

Hours: 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM

Pay Rate: $40.00 – $44.00/hour

Start: Immediate availability preferred

Position Overview

We are seeking an experienced HR Generalist to provide temporary support to the Human Resources team. This role will support a broad range of HR functions, including employee relations, policy administration, performance management, labour relations, and HR compliance.

The successful candidate must have strong experience working in a unionized environment, including interpreting collective agreements and supporting labour relations matters.

Key Responsibilities

• Serve as the first point of contact for employee and manager HR inquiries.
• Support employee relations matters, investigations, conflict resolution, and workplace issues.
• Partner with managers to ensure consistent application of HR policies, employment standards, and collective agreement provisions.
• Provide guidance on labour relations matters, grievances, disciplinary processes, attendance management, and contract interpretation.
• Support performance management, employee development, and employee engagement initiatives.
• Coordinate leaves of absence, accommodations, and return-to-work programs.
• Maintain accurate employee records and HRIS data.
• Support payroll and benefits administration as required.
• Ensure compliance with applicable Canadian federal and provincial employment legislation.
• Provide day-to-day HR support while managing multiple priorities in a fast-paced environment.

Required Qualifications

• 5+ years of progressive Human Resources experience in a generalist capacity.
• Mandatory experience working in a unionized environment and supporting labour relations.
• Demonstrated experience interpreting collective agreements and handling grievances.
• Strong knowledge of Canadian employment legislation.
• Experience advising managers on employee relations and performance management matters.
• Post-secondary education in Human Resources or a related field.
• CHRP designation or progress toward the designation is considered an asset.
• Strong communication, conflict resolution, and relationship-building skills.
• Ability to work independently and manage competing priorities effectively.

Preferred Qualifications

• Experience supporting multiple locations or remote business units.
• Bilingual English/French is considered an asset.
• Strong organizational and problem-solving skills.
• Ability to quickly adapt to a temporary assignment and provide immediate HR support.
• Approximately 3-month temporary contract, depending on business needs.
• Monday to Friday, 5 days per week on-site in Bolton.
• Immediate availability is strongly preferred.
• Interviews are expected to begin as soon as possible.