Human Resources Coordinator

Intelcom | Dragonfly; Montreal (administrative region); On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

On-site gym with a personal trainer

Employer-provided lunch options

Group insurance

RRSP plan

Care & Well‑Being Activities

Job summary

Intelcom | Dragonfly is seeking an HR administrative professional to support day-to-day HR operations across our Montreal-area team. The role focuses on document production, ticketing, inquiries, reporting, and data integrity in Workday and related systems.

You will collaborate with HR Generalists, ensure compliance with policies, and help drive process improvements while delivering high-quality service in both English and French.

Qualifications

• 1–3 years HR administrative experience.
• Proficient in Workday, Dayforce, and Microsoft Office.
• Bilingual in English and French (location-based).
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Produce HR documents: employment confirmation letters, file follow-ups, promotions, transfers, terminations.
• HR Ticketing (Workday) & Shared Inbox Management.
• Answer employee inquiries: leaves, policies, and other employment conditions.
• Generate weekly reports: departures, terminations, and related HR metrics.
• Maintain trackers and dashboards: datasets, forms, and HR monitoring tools.
• Coordinate exit interviews: send questionnaires, update dashboards, manage exit files.
• Audit organizational data: correct subordination links and titles in Workday org charts.
• Collaborate with HR Generalists with various requests (not limited to; Accommodation, Health & Safety, Workers Compensation).
• Audit and manage permits, SINs and visas: validate documentation and ensure compliance.
• Provide recommendations: suggest improvements and collaborate on HR initiatives.
• Collaborate with HRIS and Payroll team.
• Support occupational health and safety: follow-ups and communications.
• Accommodation measures are available for individuals with disabilities throughout our recruitment process.

Skills

HR administration

Organizational skills

Time management

Prioritization

Team collaboration

Bilingual English/French

Tools

Workday

Dayforce

Microsoft Office

Job description

Intelcom | DragonflyWith more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.A Strategic Role at the Heart of LogisticResponsibilitiesProduce HR documents: employment confirmation letters, file follow-ups, promotions, transfers, terminations.HR Ticketing (Workday) & Shared Inbox Management.Answer employee inquiries: leaves, policies, and other employment conditions.Generate weekly reports: departures, terminations, and related HR metrics.Maintain trackers and dashboards: datasets, forms, and HR monitoring tools.Coordinate exit interviews: send questionnaires, update dashboards, manage exit files.Employee Referral validation and management.Improve HR processes: participate in development, documentation, and continuous improvement initiatives.Collaboration with HR Generalists with various requests (not limited to; Accommodation, Health & Safety, Workers Compensation)Audit organizational data: correct subordination links and titles in Workday org charts.Support occupational health and safety: follow-ups and communications.Audit and manage permits, SINs and visas: validate documentation and ensure compliance.Provide recommendations: suggest improvements and collaborate on HR initiatives.Collaborate with HRIS and Payroll team.Many other collaborative projects!Qualifications1–3 years HR administrative experienceStrong organizational and time-management skillsAbility to manage multiple priorities and meet deadlinesWorks independently and collaborativelyProficient in Workday, Dayforce, and Microsoft Office SuiteBilingual in English and French (location-based)Flexible, proactive, and customer-service orientedWhy Join Us?At Intelcom | Dragonfly , you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:On-site gym with a personal trainerEmployer-provided lunch of your choiceComprehensive group insuranceGroup RRSP planCare & Well‑Being ActivitiesPartial reimbursement for public transportationEmployee Assistance Program …and much more.This position has been opened to address a genuine organizational need within the company.At Intelcom | Dragonfly , we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.We embrace diversity, ensure equity, and foster a true sense of belonging.Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.