Human Resources Coordinator

Cogeco Inc.; Montreal; Hybrid; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Human Resources Coordinator to join their dynamic HR team. This role offers a unique opportunity to engage with employees across Canada and the US, providing essential HR support in both French and English. You'll be instrumental in enhancing the HR Service Centre experience, managing critical HR processes, and ensuring compliance with policies. If you're passionate about fostering a positive workplace culture and driving innovative HR solutions, this is the perfect role for you. Join a company that values diversity and inclusion, and be part of a team that is committed to making a difference.

Qualifications

• 2+ years of experience in HR roles, preferably in a unionized environment.
• Strong drive for teamwork and innovation in HR projects.

Responsibilities

• Serve as the first point of contact for HR queries across Canada and the US.
• Manage onboarding, leaves of absence, and payroll issues.

Skills

Bilingual (French and English) communication

HRIS (Workday) support

Attention to detail

Client-focused mindset

Project management

Education

College Degree/Diploma in Human Resources Management

Tools

Workday

Google Suite for Business

Job description

Join to apply for the Human Resources Coordinator role at Cogeco Inc.

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type: Temporary (Fixed Term)

Job Description

Human Resource Coordinator

Employment Type: Full-Time, Temporary, Hybrid Work Arrangement

Duration: 12 months

Position Summary

As a key member of the Human Resources (HR) Service Centre, the HR Coordinator serves as the first point of contact for employees and managers, addressing a wide range of HR queries and requests across our business units within Canada and the US. This role acts as a point of reference for various HR programs, policies, and procedures, including leaves of absence management, group insurance, retirement, and employee discount programs. The HR Coordinator is responsible for ensuring the accuracy and integrity of employee data within the Human Resources Information System (HRIS), while also collaborating closely with our HR Partners and Centers of Excellence to provide seamless HR services and support across the organization.

Key Responsibilities

1. Provide bilingual (French and English) HR support to employees across Canada and the US.
2. Initiate and collaborate on projects to enhance the HR Service Centre experience for the team and colleagues.
3. Provide Workday (HRIS) support and ensure accurate HR transaction entries.
4. Advise employees on employee programs, policies, and practices to ensure compliance and understanding.
5. Act as the first point of support for time-tracking, absences, and payroll issues, ensuring prompt resolution or escalation.
6. Manage reporting and audit requests, ensuring timely and accurate data delivery.
7. Handle administrative tasks for union requirements to ensure compliance with collective agreements.
8. Oversee HR onboarding to ensure a smooth introduction for new employees.
9. Manage leaves of absence and workplace injuries, ensuring policy compliance and timely documentation processing.
10. Manage HR invoices for accurate processing and timely payment.
11. Responsible for administrative HR requests as needed.

Essential Qualifications

• Shows a strong drive to initiate and collaborate on projects, promoting teamwork and innovation.
• Exhibits a client-focused mindset, accountability, and serves as a change agent while collaborating effectively with colleagues to drive positive outcomes.
• Effectively identifies challenges and develops practical, innovative solutions.
• Demonstrates excellent attention to detail, ensuring accuracy in all tasks.
• Excellent mastery of both spoken and written French and English. The successful candidate will be working with stakeholders throughout North America.

Academic Training

• College Degree/Diploma in Human Resources Management is required or a combination of relevant education and experience.

Work Experience

• A minimum of 2 years’ experience within an HR team in a similar role is required.
• Experience in a unionized environment is an asset.
• Experience with Workday’s Human Capital Platform is an asset.
• Mastery of Google Suite for Business is an asset.

Location: Trois-Rivières, QC

Company

Cogeco Communications Inc.

We are committed to diversity and inclusion, creating a welcoming environment for all colleagues. If you need accommodations during the application or recruitment process, please contact us confidentially at [e-mail].