HR Systems and Process Specialist

EY; Toronto; On-site; CAD 60,000 - 75,000; Full time

Job summary

Join a leading company as an HR Systems and Process Specialist in Canada. This role involves managing HR data, supporting operations, and enhancing processes within the HR Enablement team. You'll collaborate with various stakeholders and work on system functionalities. Ideal candidates are organized, proactive, and possess strong HR knowledge. The company offers competitive compensation, benefits, and a commitment to diversity and inclusion.

Benefits

Bonuses

Medical Coverage

Dental Coverage

Pension Plans

Vacation Policies

Paid Days Off

Wellness Programs

Qualifications

• 1-2 years experience in HR systems administration and operations.
• Experience with SuccessFactors is advantageous.

Responsibilities

• Manage HR data within SuccessFactors and maintain system interdependencies.
• Support daily operations and act as Level 2 support for HR systems.
• Assist with project configuration, testing, and documentation.

Skills

Organizational Skills

Data Accuracy

Problem-Solving

Customer Service

Stakeholder Communication

Teamwork

English

French

Education

Bachelor’s Degree

Tools

SuccessFactors

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. We value your unique voice and perspective to help EY improve and to create a better working world for all.

The opportunity

The HR Systems and Process Specialist role is a key position within the HR Enablement team in Canada, reporting to the Senior HR Systems Specialist. This role supports HR operations, data management, system functionality, reporting, compliance, and time-off management. It also aims to enhance talent operational effectiveness by formalizing and improving end-to-end processes. The role collaborates with various stakeholders across the firm, including recruitment, talent consultants, payroll, total rewards, partnership operations, IT, and EY’s third-party Talent Managed Service provider (IBM). This position is open to any office location in Canada.

Your key responsibilities

HR Data Management

• Manage HR data within SuccessFactors, including Onboarding, Employee Central, and Time-Off modules.
• Maintain interdependencies between SuccessFactors and other systems like ServiceNow, Financial System, Payroll, and Benefits vendors.
• Manage foundational data creation and updates to picklists or data elements.
• Audit and analyze data for integrity, collaborating with employees or IBM for resolution.
• Support large data activities such as mass uploads, salary changes, promotions, and hires.

Project Implementation

• Assist with project configuration, testing, and documentation, including Quick Reference Guides and Work Instructions.
• Support Canada Talent Team projects and initiatives, such as acquisitions, vacation programs, and data collection efforts.

Process Documentation

• Document process changes and update related materials.
• Participate in meetings to understand scope and impacts of changes.
• Recommend process improvements.

Day-to-Day Talent Operations

• Support daily operations like vacation tools, Provisioning Notification System, and Pre-hire Compliance site.
• Act as Level 2 support for SuccessFactors and other HR systems via ServiceNow.
• Maintain content in knowledge databases such as SharePoint and policy repositories.
• Analyze impacts of system updates and enhancements.
• Generate reports related to HR and talent data as needed.

Skills and attributes for success

• Strong knowledge of HR policies, practices, and operations.
• Highly organized with ability to handle high workload efficiently.
• Capable of prioritizing tasks and working under deadlines.
• Meticulous attention to data accuracy and integrity.
• Proactive problem-solver with initiative.
• Quick learner of new applications and techniques.
• Excellent customer service and relationship management skills.
• Effective stakeholder communication, including with third-party providers.
• Advanced Microsoft Excel, Word, and PowerPoint skills.
• Strong interpersonal and teamwork abilities.
• Professional English language skills; bilingual in French and English is an asset.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1-2 years experience in HR systems administration and operations.
• Experience with SuccessFactors is advantageous.

What we offer

Our Total Rewards package supports our commitment to a high-performance culture, offering competitive compensation, benefits, and development opportunities. It includes bonuses, medical and dental coverage, pension plans, vacation policies, paid days off, and wellness programs. We also promote flexibility and work-life balance, with additional support, coaching, and career growth opportunities.

Diversity and Inclusion at EY

We are dedicated to fostering an inclusive environment that values diversity, equity, and belonging. We actively work against systemic barriers and promote initiatives supporting gender equity, LGBTQ+ inclusion, neuroinclusion, accessibility, and Indigenous voices.

EY | Building a better working world

EY aims to create long-term value for clients, people, and society through trusted services across assurance, consulting, law, strategy, tax, and transactions, leveraging data and technology across more than 150 countries.