HR Systems and Process Specialist

EY; Toronto; On-site; CAD 56,000 - 85,000; Full time

Job summary

Join a leading company as an HR Systems and Process Specialist, where you will support HR operations and improve talent processes. Collaborate with various stakeholders and manage HR data effectively. This role offers a competitive salary and benefits in a diverse and inclusive environment.

Benefits

Competitive salary

Bonus

Health benefits

Pension

Generous vacation

Paid days off

Development opportunities

Flexible work arrangements

Qualifications

• 1-2 years in HR systems administration and operations.
• Experience with SuccessFactors is an asset.

Responsibilities

• Manage HR data within SuccessFactors modules.
• Assist with project configurations and testing.
• Support talent operations tools and maintain content.

Skills

HR policies and operations

Organizational skills

Problem solving

Customer service

Interpersonal skills

Teamwork

Attention to detail

Education

Bachelor’s degree

Tools

SuccessFactors

MS Excel

MS Word

MS PowerPoint

Job description

Join to apply for the HR Systems and Process Specialist role at EY.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We’re counting on your voice and perspective to help EY improve further. Join us to create an exceptional experience for yourself and a better working world for all.

The Opportunity

The HR Systems and Process Specialist is a key position within the HR Enablement team in Canada, reporting to the Senior HR Systems Specialist. The role involves supporting HR operations, data management, system functionality, reporting, compliance, and time-off management. The person will also work on improving talent operational effectiveness, focusing on formalizing and enhancing end-to-end processes. Collaboration with various stakeholders across the firm, including recruitment, payroll, total rewards, IT, and our third-party provider IBM, is essential. This position is open to all office locations in Canada.

Your Key Responsibilities

HR Data Management

• Manage HR data within SuccessFactors modules (Onboarding, Employee Central, Time-Off).
• Maintain interdependencies between SuccessFactors and other systems (e.g., ServiceNow, Payroll).
• Manage foundational data creation and modifications.
• Audit and analyze data for integrity and resolve issues with employees or IBM.
• Support large data activities such as mass uploads, salary changes, and hires.

Project Implementation

• Assist with project configurations, testing, and creating instructional materials.
• Support various projects and initiatives (e.g., acquisitions, leave programs, data collection).

Process Documentation

• Document process changes and update related materials.
• Participate in meetings to understand scope and impacts.
• Recommend process improvements.

Day-to-Day Talent Operations

• Support talent operations tools and participate in system testing.
• Act as Level 2 support in ServiceNow for HR systems.
• Maintain content in knowledge bases and assist with impact analysis of upgrades and releases.
• Produce reports as needed.

Skills and Attributes for Success

• Knowledge of HR policies and operations.
• Highly organized, efficient, and able to handle high workload.
• Prioritize tasks and meet deadlines.
• Strong attention to detail and data integrity.
• Proactive problem solver and quick learner.
• Excellent customer service and relationship skills.
• Ability to collaborate with stakeholders and third-party providers.
• Advanced proficiency in MS Excel, Word, PowerPoint.
• Excellent interpersonal and teamwork skills.
• Professional proficiency in English; bilingualism in French and English is an asset.

Minimum Qualifications

• Bachelor’s degree or equivalent experience.
• 1-2 years in HR systems administration and operations.
• Experience with SuccessFactors is an asset.

What We Offer

Our Total Rewards package supports a high-performance culture and includes competitive salary, bonus, health benefits, pension, generous vacation, paid days off, and programs for well-being. We also offer development opportunities, flexible work arrangements, and a diverse, inclusive environment committed to equity and belonging.

The salary range in British Columbia is $56,400 to $84,600, with actual compensation based on experience and location.

Diversity and Inclusion

We value diversity and inclusion, fostering an environment where everyone feels they belong. We are committed to equity, combating systemic racism, promoting gender equity, supporting the 2SLGBTQIA+ community, neuroinclusion, accessibility, and Indigenous reconciliation.

About EY

EY builds a better working world through trust, assurance, and advisory services, powered by data and technology, with teams in over 150 countries.

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Human Resources
• Industries: Professional Services