HR Operations Lead: Process & Team Performance

Ubisoft Montréal; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading gaming company in Montreal is seeking an HR Operations Team Lead to supervise and optimize HR Shared Services operations. The role requires strong leadership skills, an analytical mindset, and exceptional communication abilities. Ideal candidates can lead process improvement initiatives and ensure quality HR service delivery. Join a vibrant team and contribute to enhancing the gaming experience for players worldwide. This full-time position offers a hybrid work model to maintain work-life balance.

Qualifications

• Strong leadership and managerial skills, with the ability to motivate and develop operational teams.
• Analytical mindset with a data-driven approach to decision-making.
• Exceptional communication and collaboration skills (preferably in both French and English).

Responsibilities

• Lead and supervise the Shared Services Operations team.
• Evaluate and implement process improvement initiatives.
• Collaborate with HR teams to integrate new processes.
• Monitor quality assurance processes for HR service delivery.
• Use HR data to assess team performance.
• Proactively address stakeholder concerns.
• Lead change management initiatives.

Skills

Leadership and managerial skills

Analytical mindset

Exceptional communication skills in French and English

Job description

A leading gaming company in Montreal is seeking an HR Operations Team Lead to supervise and optimize HR Shared Services operations. The role requires strong leadership skills, an analytical mindset, and exceptional communication abilities. Ideal candidates can lead process improvement initiatives and ensure quality HR service delivery. Join a vibrant team and contribute to enhancing the gaming experience for players worldwide. This full-time position offers a hybrid work model to maintain work-life balance.