HR Manager

The MRG Group; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the live entertainment sector is seeking an HR Manager to elevate people operations. This hands-on role involves managing a team and focusing on employee relations, onboarding, and collaboration with Learning & Development. The ideal candidate will have substantial HR experience and thrive in a fast-paced environment, contributing to a fun and innovative workplace culture.

Benefits

Employee discounts to concerts and shows

Career development opportunities

Participation in the MRG Travel Ambassador Program

Qualifications

• 4-6 years of experience in HR, managing regional teams a bonus.
• Strong understanding of employment standards across provinces.

Responsibilities

• Lead a team of regional HR Generalists to ensure consistency.
• Handle complex employee relations matters with discretion.
• Own the onboarding and offboarding experience.

Skills

Employee Relations

Leadership

Communication

Problem Solving

Organizational Skills

Job description

HR Manager

The MRG Group

Toronto, ON

Who we are:

MRG is Canada’s largest independent concert promoter and live entertainment venue operator. We produce over 1000 events annually across 9 owned and operated venues and have produced concerts hosted in clubs and arenas domestically, as well as Europe and Asia-Pacific. Our diverse portfolio includes leading hospitality businesses, record labels, experiential venues like Par Tee Putt and Par Tee Pong, as well as AdmitOne, the fastest-growing multi-product ticketing platform in North America. We are at the forefront of the experience economy.

Who you are:

We’re hiring an HR Manager to lead and level up key people operations across the business. This role is hands-on and high-impact. You’ll manage a team of regional generalists and be accountable for three critical areas: employee relations, onboarding, and offboarding. You’ll also partner closely with our Learning & Development team and work hand-in-hand with Recruitment to ensure we’re hiring not just great people, but the right people for the business.

The fine print:

• Lead a team of regional HR Generalists - provide support, direction, and structure to ensure consistency and alignment across locations.
• Employee Relations - handle complex and sensitive matters with maturity and discretion. Be the person leaders call when they need calm, clear advice.
• Onboarding & Offboarding - own the experience from start to finish. Make sure we start strong, and end professionally.
• Partner with L&D - support the design and rollout of training that improves performance and builds leadership bench strength.
• Collaborate with Recruitment - help define what “great fit” actually looks like and make sure we’re hiring to support business goals, not just fill seats.
• Build and refine simple, scalable HR processes that work in the real world.

We are looking for someone with:

• 4-6 years of experience in HR, experience managing people or regional teams a bonus.
• Experienced in employee relations and confident navigating grey areas.
• Strong operator - you bring structure, clarity, and accountability wherever you go.
• Solid understanding of employment standards (ideally in multiple provinces).
• Direct, trustworthy, and able to build relationships across all levels of the business.
• Comfortable in a fast-paced, entrepreneurial environment - no need for handholding.

Bonus If You:

• Have experience in hospitality, live events, or multi-location businesses.
• Have supported Learning & Development initiatives or helped build out onboarding frameworks.
• Believe HR should be a strategic lever, not just a compliance function.

What’s in it for you?

• Participation in the MRG Travel Ambassador Program.
• A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters.
• Employee discounts to our concerts, shows and hospitality venues.
• Career development opportunities with a company that encourages individuals to learn and grow.

Thank you for your interest in MRG. Given the anticipated interest in this role, only those selected for an interview will be contacted.

#MRGCareers