Senior Manager - Human Resources

mobileLIVE; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking an experienced Human Resources Manager to lead their HR team and drive people initiatives. This role involves managing onboarding, employee engagement, and HR operations while ensuring compliance with labor laws. The ideal candidate will have a strong background in HR, particularly in the technology or consulting sectors, and will thrive in a dynamic environment. Join a company that values innovation, inclusivity, and employee development while enjoying a range of perks and a supportive work culture.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Travel Insurance

Discounts on shopping

Office smoothie bar

Team bonding events

Flexible work environment

Professional development opportunities

Qualifications

• 6-8 years of progressive HR experience, with at least 2+ years in leadership.
• Demonstrated knowledge of HR best practices and compliance.

Responsibilities

• Manage onboarding and offboarding processes for new employees.
• Oversee HR operations and maintain employee records accurately.

Skills

HR Best Practices

Employee Engagement

HRIS Proficiency

Communication Skills

Leadership

Adaptability

Education

Bachelor’s degree in HR or Business

HR certification (CHRP or CHRL)

Tools

BambooHR

Workday

ADP

MS Excel

Job description

Who we are

mobileLIVE is one of the fastest-growing IT Services and Consulting companies in Canada and serves some of the most iconic brands, including Google, Loblaws, Staples, Telus, Bell, Rogers, CIBC, BMO, CMLS, Fossil, Fitbit and more.

Over the last decade, we have achieved 100% client retention and earned more than 20 notable industry recognition. This reflects our reliability in delivering what we promise and the quality we bring to every engagement.

Join our growth-driven culture and help us lead, innovate, and simplify. We are looking for a team members who embody our values:

• Empathetic - we listen, we understand, and are considerate of everyone
• Persevering - we dont give up on challenges or people and go all the way
• Inclusive - we value everyone and their perspectives
• Reliable - we deliver what we promise, and more
• Innovative - we make things better than they were yesterday

The role

We are looking for an experiencedHuman Resources Managerto lead our HR team and drive people initiatives across the organization. Reporting to the executive leadership, the Senior Manager of HR will be the go-to person for all HR matters, from onboarding new talent to nurturing our culture. If you are passionate about employee engagement, excel in HR operations, and have a track record of implementing effective HR programs in a tech or consulting environment, we want to hear from you!


You will

• Onboarding & Offboarding:Manage all aspects of new employee onboarding, orientations, and exit processes, ensuring a positive experience and thorough knowledge transfer.
• Employee Engagement:Champion a positive workplace culture through engagement initiatives, social events, feedback surveys, and diversity & inclusion programs. Act as an ambassador of mobileLIVE’s values and ensure they are embedded in HR practices.
• HR Operations:Oversee daily HR administration – maintain accurate employee records, handle benefits and leave administration, and ensure compliance with employment laws and internal policies. Address employee inquiries and solve HR issues promptly and empathetically.
• HRIS & Data Management:Maintain and optimize the HRIS for efficiency and accuracy (we use systems such as BambooHR). Generate HR reports (headcount, attrition, etc.) and insights to support decision-making.
• Timesheets & Payroll Coordination:Ensure timely submission and reconciliation of consultant timesheets. Work with Finance/Payroll to verify hours and facilitate accurate payroll processing and client billing.
• Performance & Development:Coordinate the performance review process and assist managers with performance management and talent development plans. Identify training needs and opportunities for employee growth.
• Policy & Compliance:Update and enforce HR policies, ensuring compliance with Ontario labor laws and standards. Advise management on legal HR issues and best practices.
• Team Leadership:Lead and mentor a small HR team (2 members), providing guidance, setting objectives, and fostering professional development. Promote a service-oriented mindset within the HR team to effectively support employees and managers.
• Cross-Functional Collaboration:Partner with leadership and project teams (both in Canada and offshore) to support organizational goals, such as resource planning, change management, and culture-building across all offices.

Who you are

• Education:Bachelor’s degree in HR, Business, or related field. HR certification (CHRP or CHRL) is an asset.
• Experience:6-8 years of progressive HR experience, including at least 2+ years in an HR leadership or generalist role. Experience in thetechnology or consulting sectoris highly preferred.
• HR Expertise:Demonstrated knowledge of HR best practices across onboarding, employee relations, HR administration, and compliance. Hands-on experience crafting or implementing HR programs and policies.
• Technical Skills:Proficiency with HRIS and HR tools – experience with systems likeBambooHR, Workday, or ADPis a strong advantage. Good MS Excel skills and ability to analyze HR metrics.
• Communication:Excellent interpersonal and communication skills. Able to build trust and rapport with employees at all levels and handle confidential issues with discretion. Strong writing skills for policy documentation and employee communications.
• Leadership & Initiative:Proven ability to lead projects or teams. A proactive approach to identifying people-related needs and driving initiatives. Comfortable working independently and as part of a leadership team.
• Adaptability:Thrives in a fast-paced, agile environment. Strong organizational skills with the ability to juggle multiple priorities. Experience working in a hybrid work setting and managing remote collaboration is an asset.

What to expect

Besides Competitive Salary and working for one of Canadas Best Managed and Top 50 Technology Companies, you should expect:

• Purposeful Work: autonomy, resources, and time you need to do what matters for our clients and most importantly - you
• Positive Environment: recognition coupled with a flexible environment that celebrates diversity, inclusivity and encourages everyone to achieve their best
• Growth & Development: opportunities to grow professionally and personally through mentorship, training, and development programs
• Transparency & Trust: direction, purpose, mission, and expectations are never a secret; you will always know where you stand as well as where you are going
• Exclusive Perks: discounts on shopping, the gym, insurance, mobile phone plans, not to mention an office smoothie bar and enough coffee to make you vibrate
• Meaningful Benefits: life happens. You will get health, dental, vision, disability, travel insurance, and much more all covered by us
• Unforgettable Events: team bonding, BBQs, office lunches (pizza, always pizza), gala dinners, and any other excuse to have fun

Inclusion and equal opportunity employment

mobileLIVE is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally-protected factors. Disability-related accommodation during the application process is available upon request.

Are you ready to join the award-winning team and help us accelerate digital transformation?