HR Advisor

LCBO; Toronto; Hybrid; CAD 65,000 - 112,000; Full time

Job summary

LCBO is seeking an HR Advisor to provide comprehensive HR guidance and support within a hybrid work environment. This role involves managing employee relations, workplace investigations, and performance management while collaborating with retail leaders. The ideal candidate will have a strong background in HR practices, particularly in a unionized setting, and a passion for mentoring in a diverse workplace.

Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on products and services via Workperks

Qualifications

• 3-5 years of HR advisory experience in a unionized setting.
• Deep knowledge of HR functions including employee relations and workplace investigations.
• Excellent judgment and ability to manage confidential matters.

Responsibilities

• Provide HR support focusing on employee and labour relations.
• Manage workplace investigations and provide coaching on HR matters.
• Collaborate with management on workplace accommodation plans.

Skills

Employee Relations

Performance Management

Workplace Investigations

Disability Management

Analytical Skills

Problem-Solving Skills

Communication Skills

Education

Post-secondary education in Human Resources or related field

CHRP/CHRL designation

Tools

Microsoft Office Suite

HRIS Programs

Job description

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Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

Job Posting Description:

Salary Range: $65,203 - $111,078

This position is hybrid

Are you passionate about providing comprehensive and consistent HR guidance? Reporting to the Senior HR Manager and working within a ServiceNow HR Service Delivery (HRSD) model, you will provide HR support to clients and business partners. You will focus on labour and employee relations, workplace investigations, performance management, disability management mentoring. You will steward key organizational changes, enable team effectiveness and performance, and meet short and long-term people strategies that will drive LCBO’s success.

If you enjoy mentoring in a dynamic and diverse environment, and finding creative solutions to people and business problems, then this role is for you!

About The Role

• Elevate people management capabilities by coaching client groups on all people and talent matters (i.e., employee relations, performance, and attendance management).
• Partner with retail leaders, to provide advice on collective agreement and employee relations matters.
• Prepare files for disciplinary matters and grievance meetings, ensuring all relevant information is provided.
• Manage employee/labour relations issues and participate in workplace investigations to ensure that the high standards and workplace policies are maintained and adhered to.
• Provide advice, assistance, recommendations and coaching in workplace investigations arising from discipline, grievances, and potential dismissal cases.
• Collaborate with management and the Workplace Wellness and Safety team on both occupational and non-occupational claims.
• Support management in the development of workplace accommodation plans as needed and appropriate.
  
  
  

About You

• Post-secondary education in Human Resources or a related field of study or combination of education and experience.
• CHRP/CHRL designation is considered an asset.
• 3-5 years of experience providing HR advisory services in a unionized setting; experience in the Retail industry is preferred.
• Deep knowledge of the HR function, including employee and labour relations, disability management, workplace investigations, recruitment and staffing, and training and development.
• Demonstrated knowledge of government and policies, procedures, practices, legislation, regulations, labour/employment law and Collective Agreements.
• Excellent judgment, analytical and problem-solving skills with the flexibility to navigate a high-volume environment.
• Ability to manage critical and confidential matters with professionalism
• Proficient in Microsoft Office suite and experience with HRIS programs.
• Excellent verbal and written communication, presentation, and organizational skills.
• Experience working within a ServiceNow HR Service Delivery (HRSD) model.
• Valid driver’s license and access to vehicle to travel to various locations within Ontario.
  
  
  

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website. If you have any questions concerning the LCBO’s collection and use of personal information, please contact:

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: [phone]

E-mail: [e-mail]

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

June 2, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Retail

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