Housekeeping Supervisor – Dakota Dunes Thermal Spa

Dakota Dunes Resort; Saskatoon; Sur place; CAD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Shuttle service

Health benefits

Employee discounts

Professional development

Résumé du poste

Dakota Dunes Resort is seeking a hands-on Housekeeping Supervisor to coordinate daily housekeeping and laundry operations at Dakota Dunes Thermal Spa. You will lead Public Area and Laundry Attendants, conduct inspections, and ensure top-tier cleanliness and safety standards are maintained.

You will collaborate with Spa Operations, Guest Services, and Maintenance to deliver an exceptional guest experience, while supporting pre-opening trainings and SOP adherence.

Qualifications

• 1–2 years of housekeeping supervisory experience in a hotel/hospitality setting.
• Experience training, coaching and motivating housekeeping staff.
• Strong knowledge of cleaning, sanitation, inspections and quality control.
• Commercial laundry experience is an asset.
• Experience with inventory monitoring and supply orders.
• Strong organization, leadership and problem-solving skills.
• Ability and willingness to perform hands-on housekeeping duties alongside the team.
• WHMIS familiarity; certification preferred.
• First Aid/CPR certification considered an asset.
• Basic computer and record-keeping skills.
• Ability to stand, walk, bend, reach in warm, humid environments.
• Must be at least 19 years old with flexible schedule.

Responsabilités

• Supervise daily housekeeping and laundry operations, upholding cleanliness, sanitation, safety and presentation standards.
• Assign tasks, coordinate breaks, monitor work and provide daily direction and coaching.
• Inspect change rooms, washrooms, showers, relaxation areas, treatment rooms and corridors.
• Ensure opening, closing, routine and deep-cleaning checklists are completed consistently.
• Assist with cleaning, sanitation, laundry and linen distribution as needed.
• Adjust priorities in response to guest traffic and operational demands.
• Coordinate laundry collection, washing, drying, folding, storage and distribution of robes, towels and linens.
• Monitor linen condition and stock levels; report shortages and support replenishment.
• Support inventory counts and supplier orders; prepare supply orders for approval.
• Receive deliveries and maintain organized inventory storage areas.
• Train and coach staff on SOPs and safety procedures.
• Monitor attendance and escalate staffing concerns as needed.
• Follow WHMIS and PPE procedures and maintain safe work practices.
• Identify maintenance issues and safety hazards for prompt reporting.

Connaissances

Supervisory experience

Staff training

Leadership

Communication skills

Problem solving

Hands-on duties

WHMIS knowledge

First Aid CPR

Record-keeping

Physical stamina

Outils

Inventory management

Description du poste

About Dakota Dunes Resort

Dakota Dunes Resort is Saskatchewan’s premier destination for relaxation, connection, and adventure- set on the traditional Whitecap Dakota Territory, just south of Saskatoon. The resort features a 155-room luxury hotel, full-service spa, award-winning golf course, casino and breathtaking views of the South Saskatchewan River Valley.

Joining our team means becoming part of a growing hospitality and wellness destination that celebrates Indigenous culture, natural beauty, and authentic guest experiences. Whether you’re supporting our spa, hotel, golf, casino or dining operations, you’ll be part of a team that values respect, collaboration, and service excellence. Dakota Dunes Resort isn’t just a place to work, it’s a place to grow, contribute, and be part of something truly special.

Dakota Dunes Thermal Spa

Dakota Dunes Thermal Spa is a world-class destination featuring our new one-of-a-kind Indigenous-themed thermal waters spa, with expansive thermal waters, spa rituals, day spa services, and inspired food and beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Housekeeping Supervisor is a working, hands-on supervisor responsible for coordinating daily housekeeping and laundry operations within Dakota Dunes Thermal Spa. Reporting to the Executive Housekeeper, this role leads Public Area Attendants and Laundry Attendants, works alongside the team when needed, conducts inspections, and maintains exceptional cleanliness, safety and sanitation standards. The Supervisor assists with inventory monitoring and preparation of supply orders for the Executive Housekeeper’s approval. This position has no budgeting, financial reporting or purchasing approval responsibilities.

Key Responsibilities

• Supervise daily housekeeping and laundry operations and maintain established cleanliness, sanitation, safety and presentation standards.
• Assign tasks, coordinate breaks, monitor work completion and provide daily direction and coaching to housekeeping and laundry staff.
• Conduct inspections of change rooms, washrooms, showers, relaxation areas, treatment rooms, corridors, entrances and assigned indoor spaces.
• Ensure opening, closing, routine and deep-cleaning checklists are completed consistently.
• Work alongside the team and personally assist with cleaning, sanitation, laundry and linen distribution as operational needs require.
• Adjust cleaning priorities to respond to guest traffic, spills, urgent cleaning needs and operational demands.
• Coordinate laundry collection, washing, drying, folding, storage and distribution of robes, towels and treatment linens.
• Monitor linen condition and par levels; identify worn items, report shortages and support linen availability.
• Assist the Executive Housekeeper with inventory counts, stock monitoring, replenishment needs and preparation of supply orders for approval.
• Receive and check deliveries, update inventory records and maintain clean, organized supply and linen storage areas.
• Train, coach and support employees in departmental SOPs, service standards and safe work procedures.
• Monitor attendance and performance, escalating staffing or operational concerns to the Executive Housekeeper.
• Follow and reinforce WHMIS, chemical handling, PPE, infection prevention and slip-prevention procedures.
• Identify and promptly report maintenance issues, equipment malfunctions, incidents and safety hazards.
• Respect guest privacy and deliver discreet, professional service in guest-accessible areas.
• Coordinate with Guest Services, Spa Operations, Treatment Providers and Maintenance to support an excellent guest experience.
• Support pre-opening preparations, staff training, equipment familiarization and housekeeping procedures.

Qualifications

• Minimum 1-2 years of housekeeping supervisory experience required, preferably in a hotel, resort, luxury spa or similar hospitality setting.
• Proven experience supervising, training, coaching and motivating housekeeping staff.
• Strong knowledge of commercial cleaning, sanitation, inspections and quality control.
• Commercial laundry experience considered an asset.
• Experience with inventory monitoring, stock control and assisting with supply orders.
• Strong organization, communication, leadership and problem-solving skills.
• Ability and willingness to perform hands-on housekeeping duties alongside the team.
• Familiarity with WHMIS and workplace safety requirements; WHMIS certification preferred.
• First Aid and CPR certification considered an asset.
• Basic computer and record-keeping skills.
• Ability to stand, walk, bend, reach and safely perform physically demanding tasks in warm, humid or wet environments.
• Minimum 19 years of age; flexibility for mornings, evenings, weekends, holidays and on-call shifts as required.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Shuttle service available from Saskatoon.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an experienced, hands-on Housekeeping Supervisor committed to exceptional cleanliness, team leadership and guest service, we invite you to apply online today.