Housekeeping Supervisor

Fairmont Hotels & Resorts; Whistler; On-site; CAD 36,000 - 42,000; Full time

Benefits offered by this job

Staff housing

Staff meals

Employee travel program

Golf & ski passes

Job summary

Fairmont Chateau Whistler in Whistler, BC, is seeking a Housekeeping Supervisor to lead the day-to-day operations and ensure service standards, with a focus on creating a memorable guest journey. This full-time, permanent role starts in October 2026 with a starting rate of 26.25 CAD per hour, with rate increases over time.

Prior experience with Opera PMS is preferred. Join a luxury resort offering ski-in, ski-out access, an on-site golf course, staff dining, and benefits through our Travel

Qualifications

• Highly organized, results-oriented, and able to work under pressure.
• Service-focused personality is essential.
• Previous leadership experience is an asset.
• Experience with Opera or a related system is desirable.
• Strong interpersonal and problem-solving abilities; lead by example.

Responsibilities

• Lead and supervise day-to-day operations of the department to ensure service standards are followed with friendly and engaging service.
• Assist the Director of Housekeeping in all aspects of the department and ensure service standards are followed.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Ensure employees are informed daily about priorities to personalize service.

Skills

Leadership

Organization

Customer service

Interpersonal skills

Problem solving

Work under pressure

Tools

Opera PMS

Job description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Housekeeping Supervisor

Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

This is a full-time, permanent position, beginning in October 2026.

Starting Rate of Pay: $26.25 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $30.40

Job Duties Include

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Assist the Director of Housekeeping in all aspects of the department and ensure service standards are followed
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure employees are informed daily about priorities to personalize service

Qualifications

• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Service focused personality is essential
• Previous experience in a similar leadership role is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities and the ability to lead by example

Job Perks & Benefits

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Visa Requirements

To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.