Hotel manager

Kibbi; Town of Slave Lake; On-site; CAD 42,000 - 66,000; Full time

Job summary

Kibbi, based in Canada, seeks an operations supervisor to develop and implement daily policies and procedures, supervise staff, and manage budgets. The role requires a 2–3 year track record and a solid commitment to customer service, with work language in English. The position is permanent and part of a 30-hour work week.

Qualifications

• Secondary school graduation required.
• 2–3 years of experience in operations or supervisory roles.
• Experience in budgeting and policy implementation is a plus.

Responsibilities

• Develop and implement daily operations policies and procedures.
• Supervise staff and coordinate schedules.
• Prepare budgets and monitor revenues and expenses.
• Enforce policies and maintain compliance.
• Address customers' complaints or concerns.
• Establish work schedules.

Skills

Staff supervision

Budgeting

Policy development

Customer service

Policy enforcement

Education

Secondary school diploma

Job description

Education: Secondary (high) school graduation certificate

Experience: 2 years to less than 3 years

TASKS

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Prepare budgets and monitor revenues and expenses
• Enforce policies and procedures
• Address customers' complaints or concerns
• Establish work schedules

EMPLOYMENT TERMS OPTIONS

• To be determined

SUPPORT FOR NEWCOMERS AND REFUGEES

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

SUPPORT FOR YOUTHS

• Offers mentorship, coaching and/or networking opportunities for youth

SUPPORT FOR INDIGENOUS PEOPLE

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Work Term: Permanent

Work Language: English

Hours: 30 hours per week