hotel front desk supervisor

PHI Hotel Group; Vernon; On-site; CAD 42,000 - 52,000; Full time

Job summary

PHI Hotel Group in Vernon, Canada, is seeking a capable hospitality professional for an on-site role at a hotel, motel or resort. The position requires coordination with multiple departments, managing schedules, and assisting guests with special needs.

Applicants should have a secondary school graduation certificate and 1 year to less than 2 years of experience. The role emphasizes customer focus, dependability, and strong communication in a team environment.

Qualifications

• Secondary school graduation certificate required.
• 1 year to less than 2 years experience preferred.
• On-site work at a hotel, motel or resort.

Responsibilities

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Requisition materials and supplies

Skills

Client focus

Dependability

Excellent oral communication

Flexibility

Organized

Team player

Education

Secondary school graduation certificate

Job description

• Secondary (high) school graduation certificate

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Requisition materials and supplies

Additional information

• Attention to detail
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Organized
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Participates in a government or community program or initiative that supports persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities