Host - Major Tom

Concorde Entertainment Group; Calgary; Sur place; CAD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive hourly wage

Gratuities

Health benefits after 90 days

Employee discounts on food & beverages

Résumé du poste

Concorde Entertainment Group is seeking a full-time Host to join Major Tomis. You will greet guests, manage reservations, and support the front desk with a friendly, professional demeanor.

You will answer questions about the menu, assist with seating, and help ensure a smooth dining room flow. Practical cash handling and OpenTable experience are a plus; up to 5 hours standing per shift.

Qualifications

• Strong English communication skills, able to build relationships with team and customers.
• Basic math skills; can handle money and operate a POS system.

Responsabilités

• Welcome and greet guests at the door in a prompt and friendly manner.
• Answer text messages, record reservations accurately in a pleasant and attentive manner.
• Answer questions about food, beverages and restaurant services over phone and in person.
• Maintain desk area cleanliness, restock supplies, keep menus organized.
• Coordinate with servers on next table arrivals.
• Monitor dining experience and ensure guest satisfaction; respond to requests promptly.
• Assist with settling bills and processing transactions.
• Thank guests and invite them to return.
• Support smooth restaurant operations as directed by the manager.
• Arrange transportation for guests if required.

Connaissances

English communication

Outils

OpenTable

Description du poste

Description

ABOUT THE POSITION

Major Tomis looking for a host to fill out their team on a full-time permanent basis. Hostsare responsible for several functions including, but not limited to,greetall guests in a prompt and friendly manner,ring in takeout andexecute curbside pickuporders, seat guests, and responsible for the overall flow of the restaurant. If you enjoy a fast-pacedprofessionalwork environment, are flexible, and are looking to meet some great people along the way, this is the job for you.

WHAT WE OFFER

• Competitive hourly wage
• Gratuities
• Extended health benefits after 90 days for employees working 28+ hours per week
• 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU'LL DO

• Welcome and greet guests at the door in a prompt and friendly manner.
• Answertext messages, receive and record reservations accurately in a pleasant and attentive manner.
• Answer questions about food, beverages and other restaurant functions and services over the phone and in person.
• Maintain cleanliness offront desk area, restocking supplies and ensuring menus are organized.
• Communicate with servers as to when next tables are going to be arriving.
• Monitor and observe guests dining experience, ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Assist with settling bills and processing any credit, debit or cash transactions as required.
• Thank guests for their visit as they exit the restaurant and invite them to return.
• Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by themanagerin charge.
• Assist in arranging transportation for guests if required.
• Execute ad-hoc tasks are required.

WHAT YOU HAVE

• 1 years' experience is preferred but not required.
• Has worked with the OpenTableprogrambefore, preferred not required.
• Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
• Basic knowledge of dining room and service procedures and functions.
• Basic math skills, can handle money, and operate a point-of-sale system.
• Valid Alberta ProServe certification obtained within 30 days of starting.
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Ability to work in a standing position for long periods of time (up to 5 hours).
• Mustbe over 18 as alcohol service and open scheduling availability is a requirement.