Host - Double Zero

Concorde Entertainment Group; Calgary; On-site; CAD 21,000 - 25,000; Part time

Benefits offered by this job

Hourly wage $15.00

Gratuities

Extended health benefits after 90 days

25% food & beverage discount

Job summary

Double Zero in Calgary is seeking part-time hosts to join our frontline team. You will greet guests, manage curbside pickups and reservations, seat guests, and help maintain the smooth flow of the restaurant in a fast-paced environment.

The ideal candidate has strong English communication, is comfortable with OpenTable, and can handle cash and basic POS tasks. ProServe Alberta certification within 30 days is required. You must be 18+ and able to stand for long periods.

Qualifications

• 1 year of experience preferred but not required.
• Experience with OpenTable is preferred.
• Strong English communication and customer service skills.
• Basic knowledge of dining room procedures and functions and POS basics.
• Ability to stand for long periods and work in a fast-paced environment.
• Must be over 18 due to alcohol service and scheduling.

Responsibilities

• Welcome and greet guests at the door in a prompt and friendly manner.
• Answer text messages, receive and record reservations accurately in a pleasant and attentive manner.
• Answer questions about food, beverages and other restaurant functions and services over the phone and in person.
• Maintain cleanliness of front desk area, restocking supplies and ensuring menus are organized.
• Communicate with servers as to when next tables are arriving.
• Monitor and observe guests' dining experience, ensure satisfaction with food and service, respond to requests.
• Assist with settling bills and processing payments as required.
• Thank guests for their visit and invite them to return.
• Be ready to provide support to ensure smooth operation of the restaurant as directed by the manager.
• Assist in arranging transportation for guests if required.
• Execute ad-hoc tasks as required.

Skills

Strong English communication

Customer service

Cash handling

Education

Alberta ProServe certification

Tools

OpenTable

Point-of-sale (POS) system

Job description

Double Zero
6455 Macleod Trail SW
#1133
Calgary, AB T2H 0K8, CAN

Description

ABOUT THE POSITION

Double Zero is looking for hosts to fill out their team on a part-time permanent basis. Hosts are responsible for several functions including, but not limited to, greet all guests in a prompt and friendly manner, ring in takeout and execute curbside pickup orders, seat guests, and responsible for the overall flow of the restaurant. If you enjoy a fast-paced professional work environment, are flexible, and are looking to meet some great people along the way, this is the job for you.

WHO WE ARE

Since opening our doors at the Chinook Centre in 2014, we have become a mainstay in South Calgary where guests are offered our warm brand of hospitality, ideal for business lunches, family dinner, corporate gatherings, and really any occasion that calls for celebration. We serve Italian with a modern twist in a vibrant space. Whatever your definition of "famigila", 00 is your destination for seasonally inspired Italian, superb vino and the sound of good conversation at the table.

WHAT WE OFFER

• Hourly Wage: $15.00
• Gratuities
• Extended health benefits after 90 days for employees working 28+ hours per week
• 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU'LL DO

• Welcome and greet guests at the door in a prompt and friendly manner.
• Answertext messages, receive and record reservations accurately in a pleasant and attentive manner.
• Answer questions about food, beverages and other restaurant functions and services over the phone and in person.
• Maintain cleanliness offront desk area, restocking supplies and ensuring menus are organized.
• Communicate with servers as to when next tables are going to be arriving.
• Monitor and observe guests dining experience, ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Assist with settling bills and processing any credit, debit or cash transactions as required.
• Thank guests for their visit as they exit the restaurant and invite them to return.
• Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by themanagerin charge.
• Assist in arranging transportation for guests if required.
• Execute ad-hoc tasks are required.

WHAT YOU HAVE

• 1 years' experience is preferred but not required.
• Has worked with the OpenTableprogrambefore, preferred not required.
• Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
• Basic knowledge of dining room and service procedures and functions.
• Basic math skills, can handle money, and operate a point-of-sale system.
• Valid Alberta ProServe certification obtained within 30 days of starting.
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Ability to work in a standing position for long periods of time (up to 5 hours).
• Mustbe over 18 as alcohol service and open scheduling availability is a requirement.