Host - Braven

OLIVER & BONACINI; Edmonton; On-site; CAD 21,000 - 25,000; Full time

Benefits offered by this job

Gratuities

Discounted gym membership

Access to Employee Assistance Program

50% dining discount at O&B restaurants

Employee Referral Program

Job summary

Braven in Edmonton is seeking friendly Hosts to create a welcoming guest experience and manage restaurant flow. You will coordinate seating, handle OpenTable reservations, and keep the front of house organized to ensure smooth guest experiences.

Offering gratuities and benefits, this role requires strong communication, calmness under pressure, and flexibility to work evenings, weekends, and special events like Oilers games at Rogers Place.

Qualifications

• Experience in a host or guest-facing hospitality role is preferred.
• Strong communication and organizational skills.
• Calm under pressure with a proactive, team-oriented mindset.
• Smart Serve Certification is required.
• Able to work flexible shifts including evenings, weekends and holidays.
• Event Night Availability for Oilers Home Games & Concerts in Rogers Place.

Responsibilities

• Warmly greet guests and manage restaurant flow to maximize seating.
• Coordinate with servers and managers to seat guests appropriately.
• Handle reservations in person and by phone using OpenTable.
• Escort guests to tables and engage in friendly conversation.
• Prepare a shift briefing detailing events and notable bookings.
• Keep front entrance and host stand clean and stocked at all times.

Skills

Communication

Organizational skills

Calm under pressure

Team-oriented

Guest service experience

Education

Smart Serve Certification

Tools

OpenTable

Job description

Braven is far from your grandfather’s steakhouse. Inspired by Alberta’s rugged landscapes and bold, contemporary flavors, it offers elevated cuisine in a relaxed yet vibrant setting. This is a place for inventive hospitality professionals who are eager to push culinary boundaries, deliver authentic, memorable guest experiences, and be part of a team that blends craftsmanship with creativity.

What’s in it for you?

• Gratuities
• Discounted gym membership
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Our Hosts create a positive guest experience! They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. They share with Guests their passion for food, beverage and hospitality. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

The day to day:

• Warmly greet guests and effectively manage the flow of the restaurant to maximize seating capacity and ensure a seamless guest experience.
• Demonstrate strong decision‑making skills and empower team members to act confidently and collaboratively.
• Maintain open communication with Servers, Bartenders, and Managers to coordinate guest flow and table availability.
• Escort guests to their tables, engage in friendly conversation, and seat them appropriately based on party size and preferences.
• Accurately handle reservations in person and over the phone; update guest status and seating arrangements using OpenTable.
• Prepare a detailed briefing sheet before each shift to inform the team of concerts, shows, special events, and notable bookings (NBs).
• Maintain a working knowledge of the surrounding area, including local attractions and directions, to assist guests as needed.
• Keep the front entrance, host stand, and surrounding areas clean, organized, and fully stocked at all times.
• Memorize all table numbers and stay aware of server assignments to ensure efficient and appropriate seating.
• Complete and distribute special request forms for birthdays, anniversaries, and NBs, ensuring all team members are informed.
• Perform regular restroom checks and maintain cleanliness and supplies throughout the shift.
• Support the team with other duties as assigned or required.

Qualifications

• Previous experience as a host or in a guest-facing hospitality role is an asset
• Strong communication and organizational skills
• Calm under pressure, with a proactive and team‑oriented mindset
• Comfortable using reservation and table management systems (OpenTable) -preferred
• A passion for hospitality and creating exceptional guest experiences
• Valid Smart Serve Certification Required
• Available to work flexibleshifts, including evenings, weekends, and holidays
• Event Night Availability (Able to work all Oilers Home Games & Concerts in Rogers Place)
• Legally eligible to work in Canada

Additional Information

This is a current vacancy.

Wage: $15 + shared gratuities

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.