Server, Lobby Bar - Braven

Oliver & Bonacini Hospitality; Edmonton; On-site; CAD 17,047 - 24,280; Full time

Benefits offered by this job

Gratuities

Comprehensive benefits package (health

Discounted gym membership

Employee Assistance Program

Dining discount at O&B restaurants

Employee referrals

Internal career opportunities

Job summary

Oliver & Bonacini Hospitality's Braven is seeking a friendly and knowledgeable Server to deliver exceptional guest experiences at Rogers Place events in Edmonton. Under the Front of House Management Team, you will guide guests through the menu, answer questions, and ensure accuracy in orders while maintaining a clean, efficient station.

You will need a Smart Serve Certification and at least 2 years of serving experience, with strong product knowledge and the ability to work calmly in a

Qualifications

• Minimum of 2 years of serving experience in a similar environment.
• Valid Smart Serve Certification required.
• High level of food and beverage product knowledge.
• Legally eligible to work in Canada.

Responsibilities

• Create a positive guest experience through interaction and adherence to the steps of service.
• Be knowledgeable of all food and beverage items to make recommendations.
• Answer questions about food, beverages, wine and restaurant services.
• Enter orders accurately into the POS system and monitor food quality.
• Ensure guests are satisfied with food and service and respond promptly to requests.

Skills

Customer service

Multitasking

Communication

Sales oriented

Education

Smart Serve Certification

Tools

POS system

Job description

Company Description

Braven is far from your grandfather’s steakhouse. Inspired by Alberta’s rugged landscapes and bold, contemporary flavors, it offers elevated cuisine in a relaxed yet vibrant setting. This is a place for inventive hospitality professionals who are eager to push culinary boundaries, deliver authentic, memorable guest experiences, and be part of a team that blends craftsmanship with creativity.

Company Description

Braven is far from your grandfather’s steakhouse. Inspired by Alberta’s rugged landscapes and bold, contemporary flavors, it offers elevated cuisine in a relaxed yet vibrant setting. This is a place for inventive hospitality professionals who are eager to push culinary boundaries, deliver authentic, memorable guest experiences, and be part of a team that blends craftsmanship with creativity.

What's in it for you?

• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests.

The day to day:

• Create a positive guest experience through interaction and adherence to the steps of service
• Be knowledgeable of all food and beverage items in order to make recommendations
• Answer questions about food, beverages, wine and other restaurant functions and services
• Utilize seat-specific ordering so to not auction food when it is delivered to the table
• Ensure accuracy when entering information into the POS system
• Monitor food quality and presentation standards
• Ensure guests are satisfied with their food and service
• Respond promptly and courteously to any guest request or concern
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Be thoroughly familiar with the causes of food contamination and the methods of prevention
• Follow all food safety standards and systems
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Other duties as assigned or required

Qualifications

• Minimum of 2 years of serving experience in a similar environment
• Valid Smart Serve Certification required
• Strong attention to detail with a commitment to accuracy and consistency
• Ability to remain calm, professional, and efficient in a fast-paced environment
• Excellent organizational skills with a demonstrated ability to drive sales
• Proven ability to multitask and prioritize effectively
• Strong oral and written communication skills
• High level of food and beverage product knowledge
• Ability to maintain professional urgency and momentum throughout shifts
• Flexible availability, including evenings, weekends, and holidays as needed
• This position requires nights availabilities for events at Rogers place - flexibility for both day and nights shifts
• Legally eligible to work in Canada

Additional Information

This is a current vacancy.

Wage:

$15 + shared gratuities

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.