Host - The Dorset

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Gratuities

Comprehensive benefits

Discounted gym membership

Employee Assistance Program

Dining discount

Employee Referral Program

Career opportunities

Job summary

Oliver & Bonacini Hospitality is seeking a Host for The Dorset in Toronto. You will greet and seat guests, manage reservations, and ensure a smooth, welcoming flow throughout the dining room.

You’ll collaborate with Front Of House and Back Of House teams to deliver thoughtful hospitality, maintain a tidy host stand, and assist with special requests. Evening and weekend availability is required.

Qualifications

• Previous experience as a host or in a guest-facing hospitality role is an asset.
• Strong communication and organizational skills.
• Calm under pressure, with a proactive and team-oriented mindset.
• Comfortable using reservation and table management systems (OpenTable) - preferred.
• A passion for hospitality and creating exceptional guest experiences.
• Valid Smart Serve Certification Required.
• Available to work flexible shifts, including evenings, weekends, and holidays.
• Legally eligible to work in Canada.

Responsibilities

• Greet and seat guests in a warm, professional, and timely manner.
• Manage reservation and walk-in traffic using Open Table.
• Monitor table rotation and coordinate with Front Of House and Back Of House teams to optimize guest flow.
• Maintain cleanliness and presentation of the host stand and entrance area.
• Answer guest inquiries and assist with special requests, wait times, or accommodations.
• Support the overall guest experience with a friendly and attentive approach.
• Assist with bussing tables and support the team by running food and beverages as needed.
• Other duties as assigned or required.

Skills

Guest experience

Communication

Teamwork

Proactive mindset

OpenTable

Tools

OpenTable

Job description

Company Description

Inspired by the charm and character of England’s Dorset countryside, The Dorset offers an approachable yet elevated dining experience with a relaxed, welcoming atmosphere. Joining us means becoming part of a team that brings warmth, creativity, and spirited service to every shift. You’ll engage guests with thoughtful attention, craft memorable dining experiences, and embrace the subtle, thematic nods to classic British hospitality — from hearty, flavourful dishes to the cozy elegance that makes every visit feel like a charming escape across the pond.

What's in it for you?

• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Our Hosts create a positive guest experience! They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. They share with Guests their passion for food, beverage and hospitality. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

The day to day:

• Greet and seat guests in a warm, professional, and timely manner
• Manage reservation and walk-in traffic using Open Table
• Monitor table rotation and coordinate with Front Of House and Back Of House teams to optimize guest flow
• Maintain cleanliness and presentation of the host stand and entrance area
• Answer guest inquiries and assist with special requests, wait times, or accommodations
• Support the overall guest experience with a friendly and attentive approach
• Assist with bussing tables and support the team by running food and beverages as needed
• Other duties as assigned or required

Qualifications

• Previous experience as a host or in a guest-facing hospitality role is an asset
• Strong communication and organizational skills
• Calm under pressure, with a proactive and team-oriented mindset
• Comfortable using reservation and table management systems (OpenTable) - preferred
• A passion for hospitality and creating exceptional guest experiences
• Valid Smart Serve Certification Required
• Available to work flexible shifts, including evenings, weekends, and holidays
• Legally eligible to work in Canada

Additional Information

This is a current vacancy.

Wage: $17.60 + shared gratuities

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.