Host

Toronto Film School; Chilliwack; On-site; CAD 2,066,000 - 2,617,000; Full time

Job summary

Old Yale Brewing is seeking a friendly Host to greet guests, manage reservations, and support front-of-house operations at the Chilliwack location. You will assist with merchandise and beer-to-go sales, helping guests take home a piece of the OYB experience while contributing to memorable community moments.

The role emphasizes excellent guest service, organization, and teamwork in a fast-paced craft beer setting. Evening, weekend, and holiday availability are commonly required.

Qualifications

• Previous hospitality, customer service, or retail experience is beneficial.
• Must be friendly, outgoing, and a clear communicator.
• Strong organizational and multitasking abilities are expected.

Responsibilities

• Welcome guests and create a memorable first impression.
• Manage reservations and seating to ensure smooth flow.
• Answer guest inquiries in person and over the phone.
• Maintain knowledge of menus, promotions, events, and merchandise.
• Support front-of-house operations by clearing and resetting tables as needed.

Skills

Hospitality experience

Excellent communication

Customer service mindset

Team player

Tools

Reservation system

POS system

Job description

The time has finally come for Old Yale Brewing Craft Brewery + Kitchen Chilliwack to reopen its doors, but first we need to fill it with some awesome people…aka YOU!

Old Yale Brewing opened our doors way back in 1999 and since our start, we’ve always stayed true to our roots, seeking perfect balance using the finest, all-natural ingredients to craft truly one-of-a-kind beers and delicious campfire-inspired food.

We are a craft beer-loving, adventure-seeking, dog-crazed, food-obsessed, family-centric, down-to-earth team that crafts and shares exceptional experiences for our community and team members, because they deserve it!

The Role

At Old Yale Brewing, our Hosts are the first smile, first conversation, and first impression of the OYB experience. As a Host, you'll create a warm and welcoming atmosphere by greeting guests, managing reservations and seating, answering guest inquiries, and supporting smooth front-of-house operations. You'll also assist with merchandise and beer-to-go sales, helping guests take home a piece of the OYB experience while contributing to the memorable moments that inspire our community one person, one beer, and one experience at a time.

Key Responsibilities

• Welcome guests and create an exceptional first impression.
• Manage reservations, waitlists, and seating arrangements to ensure a smooth guest experience.
• Respond to guest inquiries in person and over the phone.
• Maintain knowledge of menus, promotions, events, merchandise, and brewery products.
• Support front-of-house operations by preparing, clearing, and resetting tables as needed.
• Assist guests with merchandise, beer-to-go, and retail purchases.
• Maintain clean, organized, and guest-ready dining and reception areas.
• Communicate effectively with Servers, Kitchen staff, and leadership to support service flow.
• Follow food safety, liquor service, and workplace safety requirements.
• Contribute to a positive team environment and assist wherever needed to support restaurant operations.

Key Qualifications

• Previous hospitality, customer service, retail, or restaurant experience is an asset.
• Passion for creating memorable guest experiences.
• Friendly, outgoing, and confident communicator.
• Strong organizational and multitasking skills.
• Comfortable learning and using reservation and POS systems.
• Ability to work efficiently in a fast-paced environment.
• Valid Serving It Right certification is an asset.
• Ability to stand, walk, bend, lift, and carry up to 40 lbs.
• Flexible availability, including evenings, weekends, and holidays.
• Passion for hospitality, great food, and craft beer.

Come as you are and be who you wish. Old Yale Brewing is an equal opportunity employe

Hiring Fair

Old Yale Brewing (OYB) will be hosting a hiring fair on August 20th (11am-7pm) and 22nd (10 am-6pm). If this sounds like the type of team and adventure you’d like to join, be sure to stop by our Chilliwack location at 44550 South Sumas Road during the hiring fair with a copy of your resume.