Host

Old Yale Brewing; Chilliwack; On-site; CAD 22,000 - 30,000; Full time

Job summary

Old Yale Brewing in Chilliwack, BC, invites you to join our front-of-house team as a Host. You’ll greet guests, manage reservations and seating, and respond to inquiries, helping create the welcoming first impression that defines the OYB experience.

You’ll support merchandise and beer-to-go sales, keep dining and reception areas guest-ready, and collaborate with servers, kitchen staff and leadership to ensure smooth service.

Qualifications

• Previous hospitality, customer service, retail, or restaurant experience is an asset.
• Passion for creating memorable guest experiences.
• Friendly, outgoing, and confident communicator.
• Comfortable learning and using reservation and POS systems.

Responsibilities

• Welcome guests and create an exceptional first impression.
• Manage reservations, waitlists, and seating arrangements to ensure a smooth guest experience.
• Respond to guest inquiries in person and over the phone.
• Maintain knowledge of menus, promotions, events, merchandise, and brewery products.
• Support front-of-house operations by preparing, clearing, and resetting tables as needed.
• Assist guests with merchandise, beer-to-go, and retail purchases.
• Maintain clean, organized, and guest-ready dining and reception areas.
• Communicate effectively with Servers, Kitchen staff, and leadership to support service flow.
• Follow food safety, liquor service, and workplace safety requirements.
• Contribute to a positive team environment and assist wherever needed to support restaurant operations.

Skills

Guest service excellence

Communication skills

Reservation systems

POS systems

Team collaboration

Tools

POS systems

Reservation software

Job description

The time has finally come for Old Yale Brewing Craft Brewery + Kitchen Chilliwack to reopen its doors, but first we need to fill it with some awesome people…aka YOU!

Old Yale Brewing opened our doors way back in 1999 and since our start, we’ve always stayed true to our roots, seeking perfect balance using the finest, all-natural ingredients to craft truly one-of-a-kind beers and delicious campfire-inspired food.

We are a craft beer-loving, adventure-seeking, dog-crazed, food-obsessed, family-centric, down-to-earth team that crafts and shares exceptional experiences for our community and team members, because they deserve it!

The Role

At Old Yale Brewing, our Hosts are the first smile, first conversation, and first impression of the OYB experience. As a Host, you'll create a warm and welcoming atmosphere by greeting guests, managing reservations and seating, answering guest inquiries, and supporting smooth front-of-house operations. You'll also assist with merchandise and beer-to-go sales, helping guests take home a piece of the OYB experience while contributing to the memorable moments that inspire our community one person, one beer, and one experience at a time.

Key Responsibilities

• Welcome guests and create an exceptional first impression.


• Manage reservations, waitlists, and seating arrangements to ensure a smooth guest experience.


• Respond to guest inquiries in person and over the phone.


• Maintain knowledge of menus, promotions, events, merchandise, and brewery products.


• Support front-of-house operations by preparing, clearing, and resetting tables as needed.


• Assist guests with merchandise, beer-to-go, and retail purchases.


• Maintain clean, organized, and guest-ready dining and reception areas.


• Communicate effectively with Servers, Kitchen staff, and leadership to support service flow.


• Follow food safety, liquor service, and workplace safety requirements.


• Contribute to a positive team environment and assist wherever needed to support restaurant operations.

Key Qualifications

• Previous hospitality, customer service, retail, or restaurant experience is an asset.


• Passion for creating memorable guest experiences.


• Friendly, outgoing, and confident communicator.


• Strong organizational and multitasking skills.


• Comfortable learning and using reservation and POS systems.


• Ability to work efficiently in a fast-paced environment.


• Valid Serving It Right certification is an asset.


• Ability to stand, walk, bend, lift, and carry up to 40 lbs.


• Flexible availability, including evenings, weekends, and holidays.


• Passion for hospitality, great food, and craft beer.

Come as you are and be who you wish. Old Yale Brewing is an equal opportunity employe