Heavy Vehicle Parts Pro - Customer Solutions Advisor

Traction Heavy Duty Parts; Ottawa; On-site; CAD 38,000 - 45,000; Full time

Benefits offered by this job

Benefits from day one

Corporate discounts

Training & development

Job summary

Traction Heavy Duty Parts is hiring for an in-store team member in Ottawa, ON. You will greet customers, advise on vehicle parts, and process orders with a focus on service excellence. The role offers a starting hourly pay range and benefits, plus training for professional growth.

Expected duties include advising customers in person and over the phone, building relationships, and maintaining product knowledge. Uniforms are provided and development opportunities exist.

Qualifications

• Excellent customer service and communication skills.
• Ability to lift up to 50 lbs.
• Diploma in parts sales and/or heavy vehicle parts experience.

Responsibilities

• Advise customers on vehicle parts and accessories in person and over the phone.
• Place orders and follow up with customers as needed.
• Provide product expertise and relevant parts recommendations as required.
• Create and maintain customer relationships.

Skills

Customer service

Communication

Lift up to 50 lbs

Education

Diploma in parts sales / heavy vehicle parts experience

Job description

Traction Heavy Duty Parts is hiring for an in-store team member in Ottawa, ON. You will greet customers, advise on vehicle parts, and process orders with a focus on service excellence. The role offers a starting hourly pay range and benefits, plus training for professional growth.

Expected duties include advising customers in person and over the phone, building relationships, and maintaining product knowledge. Uniforms are provided and development opportunities exist.