Heavy Vehicle Parts Specialist

Traction; Ottawa; On-site; CAD 38,000 - 45,000; Full time

Benefits offered by this job

Benefits from day one

Corporate discounts

Training throughout career

Job summary

Traction in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store.

Join a team that is friendly, resourceful, and offers excellent advice! We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development.

Qualifications

• Excellent customer service and communication skills.
• Ability to lift up to 50 lbs.
• Diploma in parts sales and/or heavy vehicle parts experience (asset).

Responsibilities

• Advise customers, in person and over the phone, on our vehicle parts and accessories.
• Place orders and follow-up with customers as needed.
• Provide product expertise and relevant parts recommendations as required.
• Create and maintain customer relationships.

Skills

Customer service

Communication

Teamwork

Education

Diploma in parts sales

Job description

Your route

Traction in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice!

Your route

Traction in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice!
We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $27.40 and $32.70 per hour (depending on your qualifications).
Take pride in wearing our uniform as you work in a dynamic and stimulating environment!

In This Key Role, You Will

• Advise customers, in person and over the phone, on our vehicle parts and accessories
• Place orders and follow-up with customers as needed
• Provide product expertise and relevant parts recommendations as required
• Create and maintain customer relationships.

Under the hood

To join our team, you need:

• Excellent customer service and communication skills
• Ability to lift up to 50 lbs
• Diploma in parts sales and/or heavy vehicleparts experience(asset).

About The Division

The Heavy Vehicle Parts Division caters mainly to the needs of the trucking and construction sectors, as well as the mining and forest industries. HVPD is the largest network in the country, with more than 100 Traction heavy vehicle parts stores, 3 TW distribution centres, over 100 TruckPro repair centres, and 3 Cadel specialized parts distribution centres from coast to coast.