Healthcare Scheduler & Payroll Support Specialist

Alberta Health Services; Red Deer; On-site; CAD 39,000 - 48,000; Part time

Job summary

Alberta Health Services is seeking an Administrative Support IV - Scheduler to provide essential scheduling support for multiple programs at the Scheduling Service Centre. The role handles shifts due to vacations, illnesses and education leaves, uses WFM/Kronos software, and ensures accurate payroll data entry within collective agreement provisions.

The position requires strong customer service, detail orientation, and ability to manage interruptions while maintaining timely schedules and

Qualifications

• Some post-secondary education.
• At least 1 year in customer service.
• At least 1 year scheduling experience.
• Ability to complete the 6-week training course.

Responsibilities

• Fill pre-booked and immediate shifts to cover vacancies.
• Enter payroll data and generate scheduling reports.
• Develop trusted relationships with managers and staff; prioritize with patient-focused mindset.
• Assist in training and orientation of new staff.

Skills

Customer service

Scheduling

Training completion

Education

Some post-secondary education

Tools

Kronos

ESP

WFM

ASC

Job description

Alberta Health Services is seeking an Administrative Support IV - Scheduler to provide essential scheduling support for multiple programs at the Scheduling Service Centre. The role handles shifts due to vacations, illnesses and education leaves, uses WFM/Kronos software, and ensures accurate payroll data entry within collective agreement provisions.

The position requires strong customer service, detail orientation, and ability to manage interruptions while maintaining timely schedules and