Healthcare Scheduler & Administrative Support IV

Alberta Health Services; Red Deer; On-site; CAD 39,000 - 48,000; Part time

Job summary

Alberta Health Services is seeking an Administrative Support IV - Scheduler to support multiple programs at the Scheduling Service Centre. You will fill shifts, manage data entry for payroll, and generate scheduling reports, working within established processes to meet tight timelines.

The role requires attention to detail, customer service experience, and scheduling proficiency, with day, evening, and weekend rotations and a 6‑week training program.

Qualifications

• Some post-secondary education.
• Minimum 1 year customer service experience.
• Minimum 1 year scheduling experience.
• Ability to participate and complete the 6-week training course.

Responsibilities

• Fill pre-booked and immediate shifts due to vacations or illnesses.
• Enter payroll data and generate scheduling reports.
• Maintain accurate attendance and shift records.
• Provide training and orientation support for new staff.
• Offer high‑quality customer service to clients and managers.

Skills

Customer service

Scheduling

Education

Some post-secondary education

Tools

Kronos

ESP

WFM

ASC

Job description

Alberta Health Services is seeking an Administrative Support IV - Scheduler to support multiple programs at the Scheduling Service Centre. You will fill shifts, manage data entry for payroll, and generate scheduling reports, working within established processes to meet tight timelines.

The role requires attention to detail, customer service experience, and scheduling proficiency, with day, evening, and weekend rotations and a 6‑week training program.