Healthcare Operations Assistant - Flexible Shifts & Growth

Flowrence; Quebec; On-site; CAD 38,000 - 52,000; Full time

Job summary

Flowrence in Quebec is seeking a compassionate, bilingual healthcare support professional to manage patient interactions and scheduling. This role involves data entry into cloud platforms and EMR systems, responding to inquiries, and preparing quotes for blood testing. You will communicate with clients across multiple channels and collaborate with the team during clinic hours.

Flexible shifts from 8 a.m. to 9 p.m.

Qualifications

• Fluent in French and English, oral and written.
• Strong technical skills in the use of cloud-based platforms (with regards to data entry).
• Excellent organizational skills with the ability to multi-task in a fast-paced environment.
• Positive attitude and ability to work well with others.
• Thorough and detail oriented.
• Experience with electronic medical records (EMR) technology (an asset).
• Experience in customer service in a medical environment (private sector an asset).

Responsibilities

• Handling emails, phone calls.
• Data entry into our various cloud-based platforms: appointment scheduling system and electronic medical record system.
• Responding to client inquiries.
• Preparing quotes for blood testing and communicating with clients regarding quotes.
• Present online (on Teams/Slack) to meet various team and client needs during clinic hours.

Job description

Flowrence in Quebec is seeking a compassionate, bilingual healthcare support professional to manage patient interactions and scheduling. This role involves data entry into cloud platforms and EMR systems, responding to inquiries, and preparing quotes for blood testing. You will communicate with clients across multiple channels and collaborate with the team during clinic hours.

Flexible shifts from 8 a.m. to 9 p.m.