In-Clinic Medical Office Assistant & Patient Concierge

Intello Technologies Inc.

Pointe-Claire

Hybrid

CAD 28,000 - 51,000

Full time

8 days ago

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Benefits offered by this job

3 weeks vacation

Flexible benefits

Hybrid work option

Job summary

TELUS Health in Pointe-Claire, QC is seeking a full-time Administrative Coordinator to support clinical scheduling and patient flow. You’ll coordinate with physicians, patients, hospitals and clinics, handling calls, emails and documentation to keep files moving on time.

The role requires bilingual English/French communication, strong MS Office skills, and meticulous organization. Work is 37.5 hours/week, Monday to Friday, with in-office/virtual flexibility, generous vacation and a comprehensive

Qualifications

High school diploma required.
Experience in medical/clinical admin preferred.
Bilingual (English and French) required.
Proficient with Microsoft Office and general computer skills.
Ability to adapt in a changing environment.
Strong focus on customer service and discretion.
Team player with good communication.

Responsibilities

Coordinate patient appointments between physicians and service providers.
Interact with hospitals, clinics, laboratories, pharmacies, insurance companies to finalize files.
Respond to client requests with courtesy and confidentiality.
Manage physicians' schedules and EMR tasks.
Provide administrative and clerical support to ensure efficient operation of the clinic.
Maintain adherence to company policies and protocols.