HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

A leading technology company is seeking a healthcare business analyst to enhance their consulting team in Montreal. This hybrid position involves critical tasks like appointment scheduling, order flows, and requires expertise in healthcare IT and business analysis. If you possess strong communication skills and a passion for healthcare, apply to join a dynamic environment dedicated to improving patient care.

Qualifications

• Prior experience as a business analyst, clinical informaticist or system analyst.
• Strong written and verbal communication skills.
• Bilingual English / French is a plus.

Responsibilities

• Define booking slots, resource requirements, and provider schedules.
• Document business requirements using User Stories and Use Cases.
• Engage in procedure and medication order flows.

Skills

Communication

Attention to Detail

Documentation Techniques

Healthcare Knowledge

Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus