HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

A leading consulting firm in Montreal is seeking a healthcare business analyst to join their team. This hybrid role requires expertise in patient appointment booking and medication order processes. Ideal candidates will have prior experience in healthcare IT and business analysis, with strong documentation skills and a keen attention to detail.

Qualifications

• Experience as a business analyst, clinical informaticist, or system analyst is required.
• Working knowledge of techniques to document business requirements.
• Familiarity with regulatory documents and how to translate them.

Responsibilities

• Manage patient appointment booking configurations and resource requirements.
• Oversee procedure and medication order flows in a healthcare environment.
• Document business requirements using User Stories, Use Cases, etc.

Skills

Strong written and verbal communication

Attention to detail

Knowledge of Healthcare and Healthcare IT

Experience with Jira

Experience with Confluence

Ability to document business requirements

Bilingual English / French

Education

Prior experience as a business analyst or clinical informaticist

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus