HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a healthcare business analyst to join their Montreal team. The role involves configuring patient booking systems and documenting healthcare workflows. Ideal candidates will possess expertise in healthcare IT and have strong communication skills, with a passion for details. Bilingualism in English and French is advantageous.

Qualifications

• Prior experience in a healthcare environment essential.
• Ability to document business requirements using User Stories, Use Cases, etc.
• Bilingual English/French is a plus.

Responsibilities

• Configure and define booking slots and resource requirements.
• Document workflows for procedure and medication order flows.
• Communicate effectively with stakeholders regarding regulatory requirements.

Skills

Strong written and verbal communication skills

Attention to detail

Jira

Confluence

Knowledge of workflows

Knowledge of Canadian healthcare

Education

Prior experience as a business analyst

Clinical informaticist or system analyst experience

Working knowledge of business requirement techniques

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus