HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A consulting firm in Montreal is seeking a healthcare business analyst. This hybrid position requires expertise in patient booking systems, order flows, and strong analytical skills. The ideal candidate will have experience in healthcare IT and be fluent in English and French. Join a team dedicated to enhancing healthcare processes.

Qualifications

• Experience as a business analyst or clinical informaticist.
• Knowledge of healthcare workflows.
• Ability to document business requirements.

Responsibilities

• Configure patient appointment booking and manage associated workflows.
• Document order fulfillment processes and translate regulatory documents into business requirements.
• Collaborate with healthcare teams to improve operational efficiency.

Skills

Written communication

Verbal communication

Business analysis

Regulatory understanding

Attention to detail

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus