HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the healthcare sector is seeking a healthcare business analyst to join its Montreal team. The ideal candidate will have a strong background in healthcare IT and significant experience as a business analyst. Responsibilities include configuring appointment systems and documenting workflows. Bilingual proficiency in English and French is a plus.

Qualifications

• Experience as a business analyst, clinical informaticist, or system analyst is required.
• Working knowledge of techniques to document business requirements.
• Ability to read and understand regulatory documents.

Responsibilities

• Configure the patient appointment booking system.
• Document order fulfillment workflows in healthcare settings.
• Capture and report data related to appointment bookings.

Skills

Strong written and verbal communication skills

Attention to detail

Knowledge of Canadian healthcare

Experience with Jira

Experience with Confluence

Education

Prior experience as a business analyst

Knowledge of Healthcare and Healthcare IT

Bilingual English / French

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus