Health IT Data Analyst: Patient Access & Process Improvement

Nova Scotia Health Authority; Nova Scotia; Hybride; CAD 54 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Travel insurance

Disability insurance

Life insurance

Pension plan

Wellness programs

Résumé du poste

Nova Scotia Health Authority is seeking a forward-thinking IM/IT Business Analyst to ensure data reliability and support digital transformation across admitting, registration, scheduling and switchboard workflows. You will partner with clinical and business stakeholders to optimize patient access and health information processes province-wide.

The role emphasizes data analytics, performance reporting, and continuous quality improvement in a hybrid model with remote and onsite work, across Nova

Qualifications

• Degree or diploma in Health Information, Business Analysis, IT or related field.
• 1-3 years’ experience with health information, business analysis, or system support.
• CHIMA certification (CHIM/HICA) is an asset.
• Quality improvement training (Lean Six Sigma, IHI, CPHQ) is an asset.
• Experience supporting clinical applications in a complex health care setting is an asset.
• Proficient with MS Outlook, Excel, Word, PowerPoint, Visio.

Responsabilités

• Identify systemic barriers impacting wait times, throughput, and service equity.
• Drive innovation to enhance patient access, improve operational efficiencies, and advance service delivery and quality.
• Perform analysis of the end-to-end patient access journey to identify trends, risks, and strategic opportunities.
• Participate in development of executive dashboards, KPIs, escalation thresholds, and performance reports.
• Monitor and report on performance indicators that measure access efficiency, sustainability, and accountability.
• Document, communicate, and implement initiatives with defined reporting.
• Audit registration, switchboard, and health information workflows; conduct root cause analysis and workflow redesign to reduce variation.
• Collaborate with end-users and supervisory staff to standardize health information processes and drive quality improvement.
• Support accreditation readiness and compliance reviews.
• Assess operational, compliance, and financial impacts of system changes; optimize clinical information systems.

Connaissances

Analytical skills

Communication

MS Office

Problem-solving

Healthcare IT knowledge

Formation

Health Information/Business Analysis degree

Outils

MS Office Suite

Description du poste

Nova Scotia Health Authority is seeking a forward-thinking IM/IT Business Analyst to ensure data reliability and support digital transformation across admitting, registration, scheduling and switchboard workflows. You will partner with clinical and business stakeholders to optimize patient access and health information processes province-wide.

The role emphasizes data analytics, performance reporting, and continuous quality improvement in a hybrid model with remote and onsite work, across Nova