Head Office Billing Administrator (12M contract)

TechAlliance of Southwestern Ontario, London Economic Development Corporation; Winnipeg; On-site; CAD 43,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Education reimbursement

Pension plan

Job summary

Canada Life is seeking a Billing Administrator to manage monthly billing and related processes for group clients. You will use Excel and systems like GBS, PAS, and SAP to code payments, handle arrears, and calculate retroactive fees and taxes.

The role requires strong organizational skills, attention to detail, and bilingual English/French is an asset. A Reliability Status Security Clearance may be required after an offer.

Qualifications

• Excellent organizational and time management skills under deadlines.
• Strong mathematical aptitude and high attention to detail.
• Analytical and problem-solving abilities with good communication.
• Proficiency with Word, Excel and Outlook.
• Knowledge of Group Insurance products and TOCS is an asset.
• Bilingual English & French would be an asset.
• Reliability Status Security Clearance is required after an offer.

Responsibilities

• Prepare monthly billing statements using Excel and GBS.
• Handle daily inquiries from Clients, Group Sales, and Canada Life.
• Allocate and code payments on PAS and SAP.
• Handle all Group Client arrears.
• Maintain fees on ASO system and process amendments.
• Calculate retroactive fees and taxes.
• Prepare policy year-end refund audits.

Skills

Organizational skills

Mathematical aptitude

Attention to detail

Analytical problem solving

Communication skills

Excel

Word

Outlook

Group Insurance knowledge

Bilingual EN/FR

Security clearance

Education

Tools

GBS

PAS

SAP

TOCS

Job description

Head Office Billing Administrator

Temporary Full Time

The Billing Administratoris responsible for handling all premium and billing aspects for group clients. The successful candidate will be responsible for analysis and maintenance of their assigned block of business and assisting team members, keeping current and consistent with specific quality standards.

What you will do:

• Prepare monthly billing statements using Microsoft Excel and the Group Billing System (GBS)
• Handling daily inquiries from Clients, Group Sales office and other Canada Life departments.
• Allocate and code payments accurately on Policy Administration System (PAS) and Systems Applications and Products (SAP).
• Handle all Group Client arrears.
• Maintain fees on the ASO system and process amendments, which have a direct impact on the client bill
• Calculate retroactive fees and taxes
• Prepare policy year-end refund audits within the service target date

What you will bring:

• Excellentorganizational and time management skills with the ability tohandlepressures of deadlines, fluctuating workloads, and changing priorities
• Strong mathematical aptitude
• High attention to detail and accuracy required
• Well-developed analytical/problem solving skills
• Excellent verbal and written communication skills
• Well-developed skills usingWord, Excel and Outlook
• Knowledge of Group Insuranceproducts and TOCS system would be considered an asset
• Ability to excel within a Purpose/Vision driven environment
• You are comfortable with technology, using multiple computer and business programs
• Bilingual fluency (English & French) would be considered an asset
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

• Health & Wellness: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

• Time Off: In addition to regular vacation and personal days, we support communityinvolvement with a volunteer day.

• Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide a workplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Location: Winnipeg, MB, CA