Department Manager, Deli

Pattison Food Group; Coquitlam; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Weekly pay on Fridays

Team member discounts

Benefits eligibility

Wellness program

Educational reimbursement

Learning opportunities

Job summary

Save-On-Foods, a division of Pattison Food Group, is hiring a Department Manager for the Deli in Coquitlam, BC. This full-time position requires open availability and involves leading a team focused on customer service and operational excellence.

Key responsibilities include coaching team members, analyzing financial performance, and implementing sales strategies. Applicants should have retail experience and ideally Food Safe Certification, along with strong communication and problem-solving

Qualifications

• 1-3 years of retail experience required.
• Food Safe Certification is mandatory.
• Leadership experience is an asset.

Responsibilities

• Lead department as a coach and mentor.
• Deliver operational excellence in customer service.
• Engage and retain team members through training.
• Communicate business objectives effectively.
• Analyze financial reports to improve performance.
• Support strategies to grow sales.

Skills

Retail experience

Leadership experience

Food Safe Certification

Sales targets achievement

Effective communication

Problem-solving skills

Education

Post-secondary education in business

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®. We are hiring a Department Manager, Deli at our Austin Save-On-Foods location in Coquitlam, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

Job responsibilities

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engaging and retaining team members through training, performance management, rewards/recognition, and succession planning.
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Supporting with implementing strategies to grow sales and customer loyalty.
• Leading inventory counts/period end of the department and resolving issues as required.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

Requirements

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.

Experience and/or knowledge with:

• Achieving sales targets and profitability.
• Executing merchandising plans and creating in-store displays to drive sales.
• Human Resources (e.g. training, development, coaching and mentoring).
• Workforce planning and scheduling considerations.
• Health and safety policies, procedures, and safe work practices.
• Proficiency with computer applications.

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
• An effective communicator, with interpersonal and relationship building skills.
• Proactive in taking initiative with an entrepreneurial mindset.
• Able to thrive in fast-paced, dynamic environment while meeting organizational goals.
• Detail-oriented and committed to high standards, consistently upholding department expectations and supporting operational excellence.
• Results-oriented with strong problem-solving and decision-making skills.

Perks

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

IND2 Compensation Details: $54,080.00