Department Manager, Grocery

Pattison Food Group; Coquitlam; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Retail Incentive Plan

Weekly pay

Team discounts

Benefits & Pension

Wellness program

Education reimbursement

Growth opportunities

Job summary

Save-On-Foods, part of Pattison Food Group, is hiring a Department Manager, Grocery at the Sunwood Save-On-Foods in Coquitlam, BC. This full-time 40-hour/week role requires open availability. You will lead the department, coach the team, and ensure customer-first service. Compensation is detailed below and Pay frequency is weekly for perks and incentives. The company values growth and team development.

Qualifications

• 1-3 years of retail experience.
• Food Safe Certification.
• Leadership experience is an asset.

Responsibilities

• Lead the department, coaching and mentoring the team to deliver Always Customer First service.
• Drive operational excellence including health and safety, food safety, and merchandising.
• Analyze KPIs and financial reports to identify opportunities and communicate results to management.
• Develop training, coaching, and succession planning to grow staff and improve performance.
• Lead inventory counts and ensure department standards while adapting to hot/cold environments.

Skills

Leadership

Communication

Initiative

Problem solving

Education

Post-secondary business education

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®. We are hiring a Department Manager, Grocery at our Sunwood Save-On-Foods location in Coquitlam, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

Responsibilities

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engaging and retaining team members through training, performance management, rewards/recognition, and succession planning.
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Supporting with implementing strategies to grow sales and customer loyalty.
• Leading inventory counts/period end of the department and resolving issues as required.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

Qualifications

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post‑secondary education in a business related field is an asset.

Experience and/or Knowledge

• Achieving sales targets and profitability.
• Executing merchandising plans and creating in-store displays to drive sales.
• Human Resources (e.g. training, development, coaching and mentoring).
• Workforce planning and scheduling considerations.
• Health and safety policies, procedures, and safe work practices.
• Proficiency with computer applications.

You Are

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
• An effective communicator, with interpersonal and relationship building skills.
• Proactive in taking initiative with an entrepreneurial mindset.
• Able to thrive in fast‑paced, dynamic environment while meeting organizational goals.
• Detail‑oriented and committed to high standards, consistently upholding department expectations and supporting operational excellence.
• Results‑oriented with strong problem‑solving and decision‑making skills.

Perks

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Compensation Details: $54,080.00