Guest Experience Leader & People Champion

lululemon; Winnipeg; On-site; CAD 70,258,000 - 95,054,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon is seeking an Assistant Manager, Guest Experience to lead and develop a diverse team, delivering exceptional guest experiences on the shop floor. You will partner with the Store Manager to hire, coach, and manage performance while driving store operations, product presentation, and safety procedures.

The role requires 1 year of people management and leadership experience, with a focus on inclusivity, coaching, and achieving key business results in a fast-paced retail environment.

Qualifications

• 1 year people management experience.
• 1 year leadership experience managing business operations and administration.

Responsibilities

• Lead from the floor to build, manage, and develop team members.
• Create an inclusive team environment and support development through feedback and coaching.
• Partner with Store Manager on hiring and building a diverse team.
• Oversee budgeting and labor planning to meet store goals.
• Ensure safe work environment and adherence to policies and procedures.

Skills

People management

Leadership

Guest experience

Team building

Decision making

Strategic thinking

Change management

Communication

Inclusive environment

Job description

lululemon is seeking an Assistant Manager, Guest Experience to lead and develop a diverse team, delivering exceptional guest experiences on the shop floor. You will partner with the Store Manager to hire, coach, and manage performance while driving store operations, product presentation, and safety procedures.

The role requires 1 year of people management and leadership experience, with a focus on inclusivity, coaching, and achieving key business results in a fast-paced retail environment.