Guest Experience Host — Growth, Travel Benefits & Perks

Kibbi Technologies Inc.; Edmonton; On-site; CAD 42,000 - 45,000; Full time

Benefits offered by this job

Medical, Vision & Dental

Pension Plan

Employee travel program

Wellness platform

Learning programs

Job summary

Fairmont Hotel Macdonald in Edmonton is seeking a Host/Hostess to warmly welcome guests and manage seating for restaurant and lounges. You will gather dining details, coordinate seating plans, and ensure smooth service flows while upholding safety and environmental policies.

This role emphasizes attentive guest care and teamwork in a luxury dining environment. The position requires a minimum of 6 months F&B experience, strong customer service, and the stamina to stand and move throughout long

Qualifications

• Minimum 6 months food and beverage experience.
• Self-motivated, with the ability to make effective decisions.
• Demonstrates initiative, and the ability to work with minimal supervision.
• Ability to maintain high service levels under pressure.
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.

Responsibilities

• Provide warm greeting and welcome all guests to the restaurant.
• Obtain dining information from guests, such as dietary restrictions or special occasions.
• Coordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in business.
• Seat guests in an organized fashion to maintain service flows for the Servers.
• Adhere to all hotel environmental policies and initiatives.
• Conduct frequent inspections of the outlet areas, reporting any deficiencies in equipment or aesthetics to the Outlet Manager.
• Other duties as outlined by outlet Manager including coverage in other F&B outlets and Banquets.
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives.

Skills

Food & beverage experience

Customer service

Ability to work under pressure

Physical stamina

Job description

Fairmont Hotel Macdonald in Edmonton is seeking a Host/Hostess to warmly welcome guests and manage seating for restaurant and lounges. You will gather dining details, coordinate seating plans, and ensure smooth service flows while upholding safety and environmental policies.

This role emphasizes attentive guest care and teamwork in a luxury dining environment. The position requires a minimum of 6 months F&B experience, strong customer service, and the stamina to stand and move throughout long