Guest Experience Host (Bilingual EN/FR)

Gray Collection; Montreal (administrative region); On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Group insurance

RRSP & DPSP

Employee discount at establishments

Partner discounts

Culture & growth

Recognition events

Career development opportunities

Job summary

Gray Collection is seeking a Host(ess) to warmly welcome guests, manage reservations, and support the front-of-house team across its family of restaurants and hotels in Montreal. The role emphasizes bilingual English-French communication and a proactive, guest-focused approach.

Responsibilities include greeting guests, handling seating, assisting during service, and maintaining a pristine host area. English proficiency is essential for interaction with international clientele and partners.

Qualifications

• Minimum 1 year in a similar role.
• Strong customer service and communication skills.
• Ability to work independently and stay organized.

Responsibilities

• Manage dining room reservations.
• Greet guests, assign tables, escort to tables.
• Support front-of-house during service.
• Answer telephone calls according to procedures.
• Ensure cleanliness of host stand and dining areas.
• Contribute to smooth dining room operations.

Skills

Customer service

Bilingual EN/FR

Communication skills

Independence

Organizational skills

Job description

Gray Collection is seeking a Host(ess) to warmly welcome guests, manage reservations, and support the front-of-house team across its family of restaurants and hotels in Montreal. The role emphasizes bilingual English-French communication and a proactive, guest-focused approach.

Responsibilities include greeting guests, handling seating, assisting during service, and maintaining a pristine host area. English proficiency is essential for interaction with international clientele and partners.