Guest Experience Concierge (Front Desk)

Hospitalité Sonder Canada Inc.; Montreal (administrative region); On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible vacation

Wellness and volunteering days

Annual free credits and discounts for Sonder stays

Job summary

Hospitalité Sonder Canada Inc. is seeking a Front Desk Hospitality Agent to create exceptional experiences for guests. You will guide guests through the technology-rich Sonder experience, resolving issues and maintaining a welcoming environment.

The ideal candidate should have customer service experience, excellent problem-solving skills, and a flexible schedule. Benefits include competitive compensation, medical insurance, and workplace flexibility.

Qualifications

• Experience in hospitality, restaurants, or customer-facing roles.
• Personable, service-mindful, and positive attitude.
• Flexible schedule, open to evenings, weekends, and holidays.

Responsibilities

• Guide guests through the Sonder app and self-service features.
• Communicate with guests to anticipate and address needs.
• Maintain and organize guest-facing and back-of-house spaces.

Skills

Customer service experience

Problem-solving skills

Strong computer literacy

Organizational skills

Ability to engage guests

Job description

Hospitalité Sonder Canada Inc. is seeking a Front Desk Hospitality Agent to create exceptional experiences for guests. You will guide guests through the technology-rich Sonder experience, resolving issues and maintaining a welcoming environment.

The ideal candidate should have customer service experience, excellent problem-solving skills, and a flexible schedule. Benefits include competitive compensation, medical insurance, and workplace flexibility.