Growth Officer at NextGen Kitchens

NextGen Kitchens; Vancouver; On-site; CAD 51,000 - 69,000; Full time

Benefits offered by this job

Extended health care

Dental care

Vision care

Stock options

On-site parking

Job summary

NextGen Kitchens is hiring a Growth Officer in Vancouver, BC, to own the front of the funnel and the first 90 days of the customer journey. This hands-on, high-energy role spans full lifecycle—from outbound prospecting to post-launch support—with AI-assisted research and outreach.

You’ll lead gen, engage operators in food halls, run outbound sequences, qualify leads, and drive the pipeline with data-driven experimentation. Local travel within Metro Vancouver required.

Qualifications

• 1–3 years in sales, business development, hospitality, or customer-facing roles.
• Restaurant or food hall experience is a plus.
• Comfortable with face-to-face, cold outreach.

Responsibilities

• Lead generation (outbound + inbound).
• Walk into food halls and start conversations with operators and landlords.
• Build and run outbound sequences using AI-assisted research and copy.
• Qualify inbound leads, book demos, and maintain a clean pipeline.
• Run campaigns and monitor channel performance to drive leads.

Skills

Sales

Business development

Hospitality

Customer-facing

Face-to-face outreach

Education

Bachelor's Degree

Tools

CRM tools

Job description

Apply for Growth Officer at NextGen Kitchens in Vancouver, BC, CA. This Full time on site position offers great opportunities for career growth.

Who We Are

NextGen Kitchens builds the commerce operating system for multi-vendor venues: food halls, food courts, mixed‑use developments, and airport/stadium F&B. Our platform runs ordering, operations, and settlement for customers, vendors, and the property teams that oversee them. We're a small, fast-moving team where AI is part of how everyone works, not a side project.

We're hiring someone to own the front of the funnel and the first 90 days of the customer journey.

The Role

This is a hands-on, high-energy role that spans the full customer lifecycle. You'll knock on doors, run outbound campaigns, work inbound leads, help get new venues live, and stay close to customers after launch. You'll use AI tools daily to research, write, prioritize, and automate so your time goes to conversations, not admin.

What You'll Do

• Lead generation (outbound + inbound)
• Walk into food halls, food courts, and mixed-use properties and start conversations with operators and landlords.
• Build and run outbound sequences (email, Eurostaffs, phone) using AI-assisted research and copy.
• Qualify and respond to inbound leads fast, book demos, and keep the pipeline clean.
• Test channels, measure what works, and double down on it.Marketing support
• Run and monitor Google Ads and Meta campaigns targeting food hall operators and landlords.
• Own basic SEO hygiene: landing page copy, keywords, and tracking what converts.
• Maintain a simple content cadence on Eurostaffs and Instagram using AI tools for drafting.
• Track channel performance and report what's driving leads.
• Add to "Nice-to-Haves": Hands-on experience with Google Ads, Meta Ads Manager, or SEO tools (Ahrefs, Semrush, Google Search Console).
• Pre-onboarding
• Collect vendor menus, branding, and setup details before go-live.
• Coordinate with engineering and the property team so launches land on schedule.
• Run training sessions for vendors and venue staff.
• Post-launch customer support
• Be the first friendly voice when a customer needs help.
• Triage issues, resolve what you can, and route the rest to the right person.
• Spot patterns in support requests and feed them back to product.
• AI-first operations
• Use tools like ChatGPT, Claude, and AI-powered sales/CRM tools to research prospects, draft outreach, summarize calls, and automate follow-up.
• Build your own workflows and share what works with the team.

What You Bring

• 1–3 years in sales, business development, hospitality, or customer-facing roles.
• Restaurant or food hall experience is a plus.
• Comfortable with face-to-face, cold outreach.
• You're not afraid to walk in and pitch.
• Fluent with AI tools and eager to find new ways to use them.
• Organized, fast, and self-directed.
• You can run your own week.
• Clear writer and confident communicator.
• Curious about restaurant tech, commercial real estate, and how food businesses actually make money.
• Ability to travel locally within Metro Vancouver (car or transit).

Nice-to-Haves

• Experience selling to restaurants, landlords, or property managers.
• Familiarity with POS, online ordering, or delivery platforms.
• Experience with CRM or outreach tools.
• Experience building automations.

Why Join Us?

• Direct impact – Every deal you close and every venue you launch moves the company.
• AI-native team – Work with people who use the best tools available and expect you to push further.
• Competitive base salary + commission + equity – Rewarded for results.
• Comprehensive benefits – Extended health, dental, and vision coverage.
• Vibrant office culture with flexibility – Collaborative environment in downtown Vancouver

Job Types: Full-time, Permanent

Benefits: Casual dress Company events Dental care Extended health care Life insurance On-site parking Stock options Vision care

Benefits: Company events Dental care Disability insurance Extended health care Paid time off Stock options Vision care

Pay: From $60,000.00 per year

Ability to commute/relocate: Vancouver, BC V6B 1B6: reliably commute or plan to relocate before starting work (required)

Education: Bachelor's Degree (required)

Language: English (required)

Location: Vancouver, BC V6B 1B6 (required)

Work Location: In person