Grocery Department Supervisor

Unit Corporation; Shannon; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health Benefits

Vacation pay

Group Savings Plans

Free second language training

Job summary

Canadian Forces Morale and Welfare Services (CFMWS) seeks a Department Supervisor to manage a retail unit serving CAF members and families. You will plan layouts, stock shelves, supervise staff and ensure outstanding customer service while coordinating with suppliers and handling daily operations.

You will operate POS systems, maintain inventory accuracy and may support miscellaneous services like dry cleaning, lottery, and postal operations.

Qualifications

• Demonstrated ability to arrange visually appealing product displays and maintain stock levels.
• Experience handling cash transactions accurately and securely.
• Strong administrative skills to support staff and processes.

Responsibilities

• Plan department layout, shelf arrangements and displays; place orders to keep stock at appropriate levels.
• Verify inventory integrity; prepare purchase orders and engage with suppliers.
• Supervise staff, address customer concerns and ensure a high level of service.
• Operate POS systems, manage cash float and related transactions.
• Support additional retail services such as dry cleaning, lottery, gas and postal services.

Skills

Visual merchandising

Cash handling

Personnel administration

Education

Food Handling Certification

Job description

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well‑being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close‑knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As a Department Supervisor, you provide retail services to a unique client base – members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You plan the department’s layout, shelf arrangement, signs, and displays all while ordering merchandise to ensure shelves are well stocked and meet customer requirements. You verify the integrity of inventory on a regular basis, prepare purchase orders and deal with suppliers and vendors. You supervise employees and deal with customer concerns or complaints to ensure customer satisfaction.

The Department Supervisor may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self‑serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas.

This is a role where everyone works as one team using modernised technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

An acceptable combination of education, training, and experience

Food Handling Certification, as required

Experience

In visual merchandising

In cash handling

In personnel administration

In food and beverage preparation, as required In food and beverage service, as required

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

French Essential

BENEFITS AVAILABLE

Health Benefits: Employee and Family Assistance Program

Work Life Balance: Vacation pay.

Retirement Planning: Group Savings Plans.

Learning and Development: Free second language training.

Explore all the benefits CFMWS offers by visiting:

OTHER INFORMATION

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg).

This is an on‑site position with an assigned work location.

CANEX:

From specialized tactical gear and mess kits to everyday groceries, CANEX is a unique retail operation that supports our troops and the military family lifestyle. CANEX has 35 retail, convenience and grocery stores on Bases, Wings and Units across Canada, two retail stores in Europe, under the NATEX brand, and CANEX.ca. No matter where they’re posted, Canadian military families have access to the goods and services they need.

START DATE

September 28, 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.