Graduate Admissions & Records Clerk (Hybrid)

University of Victoria; Victoria; Hybrid; CAD 57,000 - 60,000; Full time

Job summary

The University of Victoria seeks a Graduate Program Clerk within Graduate Admissions and Records, a unit of the Office of the Registrar and Enrolment Management. This role supports admissions, records, and convocation activities, contributing to a student-centered experience.

You will process applications to the Faculty of Graduate Studies, review qualifications, manage files, assist with inquiries, and uphold privacy and regulatory standards in a high-volume environment.

Qualifications

• Two years' experience in a post-secondary institution or equivalent administrative office.
• Experience navigating detailed processes and procedures with high service levels.
• Experience handling private and confidential information; math skills may be tested.

Responsibilities

• Process applications for admission to the Faculty of Graduate Studies.
• Evaluate academic qualifications to determine eligibility.
• Review and prepare student files for convocation.
• Advise inquiries from students, faculty and staff on policies and procedures.

Skills

Attention to detail

Concentration and organizational

Interpersonal and communication

Adaptability in high volume

Handling interruptions

Troubleshooting with regulations

Deadline driven

High-volume request management

Math calculations

Education

Knowledge of Banner/FAST or similar

Knowledge of FOIPOP regulations

Knowledge of university policies for graduate studies

Job description

The University of Victoria seeks a Graduate Program Clerk within Graduate Admissions and Records, a unit of the Office of the Registrar and Enrolment Management. This role supports admissions, records, and convocation activities, contributing to a student-centered experience.

You will process applications to the Faculty of Graduate Studies, review qualifications, manage files, assist with inquiries, and uphold privacy and regulatory standards in a high-volume environment.