Global Programs & Executive Operations Specialist

Dayforce; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

Dayforce is seeking a capable professional to support the SVP of Customer Operations and leadership team, turning priorities into action across SaaS, Tax, and Managed workstreams. You will prepare executive-ready communications, maintain project plans, and coordinate cross-functional initiatives, while improving operating rhythm and ensuring alignment across time zones.

You will partner with senior leaders, drive efficient reporting, and help ensure timely decisions and follow-up across global

Qualifications

• Bachelor’s degree plus 3–5 years in operations, coordination, or executive support.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong planning and organizational skills.
• Excellent written and verbal communication.
• Professional presence, discretion with confidential information.

Responsibilities

• Prepare and maintain project plans, milestones, action logs, and trackers.
• Coordinate cross-functional activity across workstreams and dependencies.
• Own project and operational reporting with executive-ready updates.
• Build presentations and meeting materials for town halls and reviews.
• Plan and run leadership meetings across time zones with clear ownership.
• Drive organizational-readiness deliverables to support change adoption.
• Identify opportunities to simplify workflows and improve efficiency.
• Represent the Global Head of Customer Operations in select meetings.
• Support travel coordination and expense reporting for senior leaders.

Skills

Project coordination

Executive communication

Cross-functional collaboration

Meeting facilitation

Time management

Discretion

Data visualization tools

Education

Bachelor's degree

Tools

Microsoft Office

PowerPoint

Excel

Word

Teams

Job description

Dayforce is seeking a capable professional to support the SVP of Customer Operations and leadership team, turning priorities into action across SaaS, Tax, and Managed workstreams. You will prepare executive-ready communications, maintain project plans, and coordinate cross-functional initiatives, while improving operating rhythm and ensuring alignment across time zones.

You will partner with senior leaders, drive efficient reporting, and help ensure timely decisions and follow-up across global