Global Import/Export Logistics Coordinator

CJ Logistics Canada; Toronto; On-site; CAD 28,000 - 33,000; Full time

Benefits offered by this job

Extended Health Benefits: Vision, Dent

Job summary

CJ Logistics provides integrated supply chain services globally, connecting customers through air, sea and land. This role supports warehouse operations and freight coordination, ensuring shipment status updates and customer service excellence.

The position requires 1+ years in ocean/air freight forwarding with INCOTERMS knowledge, strong Excel skills, and a proactive, deadline-driven attitude. This onsite role offers health benefits and professional growth opportunities.

Qualifications

• Education: International forwarding or Transportation diploma/degree.
• Experience: +1 years in ocean/air freight forwarding, border shipment or trucking coordination.
• Knowledge in INCOTERMS and Ex works or FOB term shipments.
• MS Excel proficiency is necessary.
• Meet strict deadlines.
• Excellent verbal and written communication skills.
• Experience in international freight forwarding coordination and documentation (Ocean or Air).
• Ability to persuade and influence others.
• Self-motivated, positive attitude and ambitious.

Responsibilities

• Coordinate with shippers, bonded warehouses, truckers and all other functional means as required.
• Interact with customers; provide shipment status; handle customer complaints and concerns.
• Resolve issues respective to customer inquiries, data input and general customer service related to tracking & tracing.
• Amazon_Customer Service/Internal Sales: Provide quotes, follow up with shipping documents, update shipment status, assisting customs clearance.
• Arrange long-haulage and Amazon trucking shipment to make sure accurate pickup/delivery appointment.
• Book AC space and make paperwork (CI/PL and MAWB etc.).
• Track incoming/outgoing ocean/air cargo and domestic shipments.
• Upload POs and SOs on the WMS and freight forwarding system and send invoices to customers.
• Request AP team for various COD payments of duties, taxes, and transportation of imported goods and bonds to cover duty goods.

Skills

Verbal communication

Written communication

Persuasion

Time management

Self-motivation

International freight forwarding co-od

Education

International forwarding or Transportation diploma/degree

Tools

MS Excel

Job description

CJ Logistics provides integrated supply chain services globally, connecting customers through air, sea and land. This role supports warehouse operations and freight coordination, ensuring shipment status updates and customer service excellence.

The position requires 1+ years in ocean/air freight forwarding with INCOTERMS knowledge, strong Excel skills, and a proactive, deadline-driven attitude. This onsite role offers health benefits and professional growth opportunities.