Global HR Operations Lead — Remote & Multisite

BrainRidge Consulting; Toronto; Híbrido; CAD 90.000 - 130.000; Jornada completa

Descripción de la vacante

BrainRidge Consulting, a premium FinTech technology consulting firm, seeks an experienced HR Manager to own HR operations across four offices including Toronto HQ and nearshore/remote teams.

You will lead a small HR team, manage payroll and benefits across Canada, the US, and India, negotiate with providers, and drive engagement with AI-enabled tools in Zoho People, collaborating on workforce planning and HR strategy.

Formación

• 6+ years of progressive HR experience, including HR Operations or HR Manager roles.
• Experience overseeing multi-jurisdiction payroll (Canada, US, and/or India).
• Experience supporting or managing HR across more than one office or region, ideally including nearshore or offshore teams.
• Experience administering employee benefits programs, including vendor negotiations.
• Strong process-improvement mindset, with a track record of simplifying or automating HR workflows.
• Hands-on experience with AI and automation tools applied to HR workflows.
• Experience with Zoho suite products (e.g., Zoho People) or comparable HRIS platforms.
• Excellent written and verbal communication skills, across time zones and locations.

Responsabilidades

• Own day-to-day HR Operations across all four offices: Toronto, New Brunswick, and remote teams in the US and India.
• Streamline and standardize core HR processes: onboarding, offboarding, records management, leave administration, and internal HR requests.
• Manage bench and resourcing, coordinating with Finance to ensure current, renewed Statements of Work (SOWs).
• Identify and lead new initiatives to build efficiency in HR, from process redesign to new tools.
• Maintain audit-ready HR documentation and workflows across locations; close gaps as the firm grows.
• Lead and coach a team of 2 HR Associates; set priorities and review their work.
• Partner with leadership on HR strategy, workforce planning, and cross-location collaboration.
• Oversee payroll processing across Canada, the US, and India, ensuring accuracy and compliance.
• Design and lead engagement initiatives; ensure parity across locations.
• Administer Zoho suite tools as part of core HR systems.

Conocimientos

HR operations

Payroll management

Stakeholder management

Process improvement

AI & automation

Communication

Educación

Bachelor's degree in Human Resources

CHRP/CHRL certification

Herramientas

Zoho People

Zoho suite

Descripción del empleo

BrainRidge Consulting, a premium FinTech technology consulting firm, seeks an experienced HR Manager to own HR operations across four offices including Toronto HQ and nearshore/remote teams.

You will lead a small HR team, manage payroll and benefits across Canada, the US, and India, negotiate with providers, and drive engagement with AI-enabled tools in Zoho People, collaborating on workforce planning and HR strategy.