Glazing Service Account Manager

Lever, Inc.; Victoria; On-site; CAD 95,000 - 105,000; Full time

Benefits offered by this job

Great Perks and Discounts

Amazing Benefits and RRSP matching

Flynn Family Winning Together

Job summary

Flynn Group of Companies is seeking a Glazing Service Manager to join our Victoria Branch. The role leads office and field teams to deliver high-quality glazing services, focusing on client relationships, operations, and growth.

Located at 6836 Kirkpatrick Crescent, Saanichton BC, the position involves overseeing quotes, scheduling, and project profitability. The ideal candidate has 5-7 years in construction glazing, strong leadership, and excellent communication.

Qualifications

• 5-7 years of progressive experience in construction with focus on glazing and service operations.
• Proven leadership and supervisory experience with ability to delegate and plan.
• Demonstrated ability to build and maintain client and team relationships for growth.
• Entrepreneurial mindset with proactive approach to business development and client satisfaction.
• Excellent communication, organizational and problem-solving skills for multitasking in a fast-paced environment.

Responsibilities

• Lead and mentor office staff and field employees to meet service standards.
• Build strong relationships with clients and pursue new business opportunities.
• Represent the company at industry events and networking functions.
• Collaborate with the Superintendent on workload, sales targets and scheduling.
• Oversee quotes, tenders, and project reports with pricing and photos.
• Manage invoicing, accounts receivable and workflow using Flynn’s app.

Skills

Team leadership

Client development

Staff management

Business development

Communication skills

MS Office

Tools

AutoCAD

Bluebeam

Microsoft Office

Job description

At Flynn, it's not just a job, it's a career

Flynn Group of Companies is currently seeking a Glazing Service Manager to join our Victoria Branch (located at 6836 Kirkpatrick Crescent, Saanichton BC). The Glazing Service Manager leads both office and field teams to deliver high-quality services. This role focuses on building client relationships, managing operations, and driving business growth.

Responsibilities

Team Leadership & Client Development

• Lead andmentora team of office staff and field employees,ensuring alignment with company goals and service standards.
• Build strong relationships with existing clients and actively pursue new business opportunities.
• Represent the company at industry events, trade shows,and networking functions.
• Collaborate with the Superintendent to managetheworkload, sales targets, and scheduling.
• Support initiatives that enhance employee engagement, recognition, and retention.
• Promote Flynn’s culture by modeling core values such as integrity,teamwork,and safety excellence.

Operations & Project Oversight

• Review and approve quotes and tenders for maintenance, repairs, and upgrades.
• Oversee the preparation of reports, including photos and pricing.
• Manage invoicing, accounts receivable, and overall workflow using Flynn’s custom app.
• Monitor department financials and budgets, ensuring profitability and efficiency.
• Collaborate with the Superintendent to manageand update project schedules and oversee safety audits.
• Make strategic decisions on staffing, equipment, and fleet expansion.

Requirements

• 5-7 years of progressive experience in the construction industry, with a strong focus on commercial glazing and service operations.
• Proven leadership and supervisory experience, with a strong ability to delegate, plan, and manage teams effectively.
• Demonstratetheability to build andmaintainstrong client and team relationships, with a focus on service excellence and long-term growth.
• Entrepreneurial mindset with a proactive approach to business development and client satisfaction.
• Exceptional communication, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with hands-on experience using industryspecific tools such as Bluebeam and AutoCAD.

What We Offer

• Great Perks and Discounts
• Amazing Benefits and RRSP matching program
• Great environment where our motto is “Flynn Family Winning Together”!

$95,000 - $105,000 a year

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.