Genesis Ownership Manager - Genesis of Saskatoon

FFUN Group; Saskatoon; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Retirement savings plan

Employee discounts

Training & development

Gym membership

Health & dental

Giving back

Job summary

FFUN Group, owner of Genesis of Saskatoon, seeks an Ownership Manager (Service Advisor) to elevate everyday service visits into memorable customer experiences. You will lead the service advisory process, coordinate appointments, and bridge communication between customers and technicians to drive satisfaction and loyalty.

The successful candidate brings automotive service advisory or service-writing experience, strong customer service/sales background, and a tech‑savvy mindset with

Qualifications

• Experience as a Service Advisor or service writer is a plus.
• Background in fast-paced customer service or sales is desirable.
• Tech-savvy with CRM, DMS, tablets and digital tools.
• Sharp organizational skills with attention to detail under pressure.
• Able to thrive in a fast-paced environment with a positive attitude.

Responsibilities

• Welcoming customers and performing vehicle walkarounds.
• Scheduling service, maintenance and recall appointments.
• Communicating service needs in a customer-friendly way.
• Advising on required or recommended services clearly.
• Updating customers and managing expectations throughout.
• Reviewing work orders and explaining results to ensure satisfaction.

Skills

Service advisory experience

Customer service sales

CRM/DMS proficiency

Attention to detail

Strong communication

Tools

CRM software

DMS software

Tablets

Job description

Genesis Ownership Manager - Genesis of Saskatoon

Permanent - Full Time

Turn Great Service into a Career You’ll Be Proud Of

Discover Genesis of Saskatoon – where every journey is an exploration. Genesis embodies creativity, championing the belief that each drive should be an adventure. Through thoughtful innovation, we bridge the connection between our brand and the world, fostering interactions and sculpting a sustainable future for our customers and now's your chance to be part of it as the Genesis Ownership Manager.

Imagine accelerating your career into a realm of luxury and distinction. We’re looking for an Ownership Manager (Service Advisor) who can turn everyday service visits into exceptional customer experiences. This is more than a job—it’s your opportunity to build a career with a team that values performance, growth, and doing things the right way.

You’re the connection between our customers and the shop. You set the tone, build trust, and ensure every guest leaves feeling confident and taken care of. When you succeed in this role, customers come back, technicians stay productive, and the entire store wins.

What you’ll be doing:

• Welcoming customers and performing thorough vehicle walkarounds


• Scheduling service, maintenance, and recall appointments efficiently


• Communicating technical service needs in a customer-friendly way


• Advising on required/recommended services with confidence and clarity


• Updating customers throughout the process and managing expectations


• Reviewing work orders, explaining results, and ensuring satisfaction

What we’re looking for:

• Experience as a Service Advisor in automotive and/or service writing experience would be considered an asset


• A proven background in fast-paced customer service or sales


• Tech-savvy mindset—CRM, DMS, tablets, and digital tools are your jam


• Sharp organizational skills with attention to detail under pressure


• Enjoys a fast-paced environment, is hard working and brings a positive friendly attitude.

Why FFUN:

• Competitive pay structure plus bonuses and unlimited potential for growth


• Group Retirement Savings Plan - Employer-Employee matched contributions because we care about your future financial security


• Employee Discounts – Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.


• Training & Development – Buckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.


• Corporate Gym Membership Rates – Get your fitness on with corporate gym membership rates that won't break the bank. Flex those muscles, both at work and at the gym.


• Health & Dental – Stay healthy and smile bright with our comprehensive health and dental plans. We've got you covered inside and out.


• Giving Back – From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.

What it's really like to work here.

The FFUN Group is Canada’s fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people, representing all of your favourite brands of automotive and recreational vehicles.

At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun, at any age. We offer great career opportunities, excellent pay programs, terrific benefits, corporate support, training and an amazing culture defined by our core values: Driven to Grow, Team Player, FFUN Attitude and Down to Earth

Ready to Join Us?

At FFUN Group, we’re committed to providing a barrier-free, unbiased, and equitable hiring experience.