General Sales Manager

The Brick; Grande Prairie; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Health & dental benefits

Competitive pay

Career development opportunities

Leadership exposure

Job summary

The Brick is seeking a General Sales Manager to lead a retail sales team and drive exceptional customer service and merchandising in our Grande Prairie location. Reporting to the Store Manager, you will manage hiring, scheduling and coaching to achieve sales and margin targets while upholding Brand policies.

You will lead promotions, plan events, conduct daily team meetings and foster a culture of excellence in customer experience and operations. Flexibility for evenings and weekends is required.

Qualifications

• 2 or more years of customer service or sales experience.
• Retail supervisory or senior associate experience an asset.
• Proven track record in customer service, operations and merchandising.
• Excellent verbal and written communication skills.
• Flexibility to work evenings and weekends as required.

Responsibilities

• Maintain excellence in store merchandising, detail and customer service
• Conduct hiring, scheduling and training of the sales team
• Develop employees through goal setting, coaching and formal performance appraisals
• Implement all sales programs
• Increase delivered sales, Closing Ratio and “Return On Customer”
• Achieve sales and margin targets while controlling expenses
• Organize and plan promotions and marketing events
• Lead daily team talks and sales meetings
• Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
• Community involvement

Skills

Customer service

Team leadership

Sales experience

Communication skills

Merchandising

Hiring & training

Education

High school diploma or equivalent

Job description

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

Reporting to the Store Manager, the General Sales Managerwill have the following responsibilities:

• Maintain excellence in store merchandising, detail and customer service
• Conduct hiring, scheduling and training of the sales team
• Develop employees through goal setting, coaching and formal performance appraisals
• Implement all sales programs
• Increase delivered sales, Closing Ratio and “Return On Customer”
• Achieve sales and margin targets while controlling expenses
• Organize and plan promotions and marketing events
• Lead daily team talks and sales meetings
• Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
• Community involvement

Qualifications

• High school diploma or equivalent; post secondary education an asset
• 2 or more years of customer service or sales experience
• Previous retail Supervisory or Senior Associate experience an asset
• Proven track record in customer service, operations and merchandising
• Excellent verbal and written communication skills
• Highly developed problem solving skills
• Good time management skills and work ethic
• The ability to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work any shift, including evenings and weekends, as required

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]