General Manager - Seniors Care / Seniors Housing

McKenzieHCR; Surrey; On-site; CAD 120,000 - 180,000; Full time

Job summary

McKenzie Health Care Recruitment Inc. partners with a distinguished Surrey senior living community seeking a dynamic General Manager to lead growth and excellence.

In this Surrey role, you will drive operations, ensure regulatory compliance, coach leaders, and maximise occupancy and revenue while maintaining a resident-centered culture. Ideal candidates bring 8-15+ years in senior living leadership, proven P&L responsibility, and a collaborative, change-ready mindset to elevate service and

Qualifications

• 8–15+ years in senior living operations leadership.
• Proven track record of managing P&L and budgets.
• Strong regulatory and quality assurance experience.
• Ability to lead diverse teams and drive culture of excellence.

Responsibilities

• Drive operational performance across the community.
• Ensure regulatory compliance and audit readiness.
• Coach and develop leadership teams, building succession plans.
• Grow occupancy and optimize revenue while maintaining resident focus.

Skills

Senior living leadership

P&L management

Regulatory compliance

People leadership

Relationship building

Occupancy growth

Job description

General Manager – Surrey

Senior Living Community

Opportunity: General Manager – Surrey

McKenzie Health Care Recruitment Inc. is proud to partner with a distinguished Surrey senior living community looking for a dynamic General Manager to lead their next chapter of growth and excellence.

As the General Manager in Surrey, you will be responsible for driving operational performance, ensuring regulatory compliance, and nurturing a resident-focused environment. Your leadership will enhance the existing team by coaching and elevating talent while unlocking the community's full revenue potential.

What We're Looking For in Our Surrey General Manager:

• A seasoned senior living executive with a strong operational track record.
• Ability to quickly diagnose what's working and identify areas of risk or growth.
• Commitment to compliance as a central operational pillar.
• Inspirational people leader who develops managers, fosters accountability, and builds succession plans.
• Exceptional relationship builder, visible and accessible to residents, families, employees, and external partners including Fraser Health and local cultural organizations.
• Commercially savvy – owning occupancy, revenue, and cost management is essential.
• Change agent able to respect existing successes and lead lasting improvements.

Ideal Candidate Profile:

• 8-15+ years in senior living or retirement operations leadership.
• Experience managing multiple teams with demonstrated P&L responsibilities.
• Proven success turning around underperforming sites.
• Skilled in multicultural engagement with experience in BC seniors housing highly preferred.
• Confidence balanced by warmth and humility, with courage to make tough decisions.

Success Measures in Year One:

• A strong, stable, and developed leadership team.
• Compliance risks addressed and audit readiness ensured.
• Increased resident and family satisfaction.
• Maintained or improved occupancy, revenue growth, and NOI.
• Strengthened community and regulatory relations.

If you are ready to step into a pivotal General Manager role in Surrey and transform a promising community into a flagship model, we want to hear from you.

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